872212751 Yi-Chi Lin MKTG 4380 Case Analysis of Starbucks Corporation Question 1: Why did Starbucks partner with Conservation International to develop C.A.F.E (Coffee And Farmers Equity Practices)? Since 2005, Starbucks has been the world’s largest specialty coffee retailer and it expanded consistently and saw strong growth in the sales and net profits. In the 1990s, the specialty coffee industry experienced enormous growth, fueled largely by the coffee-drinking habits of college graduates and other educated professionals. However, due to oversupply of lower-grade coffee beans, the prices of coffee beans had depressed and which made it difficult for coffee farmers to earn enough revenue to cover the cost of production. By the end of 2005, Starbucks owned more than 10,000 stores and roasted 2.3 percent of the world’s coffee.
Starbucks long term goal is 15,000 US stores and 30,000 stores globally and to earn a good amount of revenue of 20 to 25% from them. Starbucks has an even “glitzier” goal which takes it beyond its coffee roots and in helping define society’s popular culture menu. Starbucks is considered as the most dynamic retail brand. It has been able to become a “Global Brand Leader” by reinventing the coffee experience. Starbucks gave US the “Café life” which didn’t existed before.
After almost a year and half, Jerry Baldwin and Gordon Bowker, his former employers, offered to sell to him their Starbucks stores. Schultz took on the challenge and began to raise money to buy them out. He collected $3.8 million. After winning a very close battle with another potential buyer, he went ahead and combined his vision of a coffee shop with that of what was already present in the well known Starbucks stores- and so he kept the name and began the Starbucks Coffee Company that we all know and love today. The journey to success, however, was not without its obstacles.
Mission Statement “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” Company Description Founded in 1971, Starbucks began with one store located in Seattle, Washington’s Pike Place Market and served as a roaster and retailer of whole bean and ground coffee, tea and spices. Today, Starbucks Corporation has become the world’s largest coffee house company. The company boasts over $10 billion in annual revenue, employs more than 200,000 people called “partners” (because of their ability to own stock in the company), and serves nearly 60 million visitors a week in 17,000 stores in 54 countries. (Schultz, 2011) Starbucks primarily sells drip brewed coffee and espresso-based drinks along with coffee beans, teas, salads, hot and cold sandwiches, pastries, and merchandise such as coffee and tea brewing equipment, mugs and accessories, music, and books. The company has also expanded their offerings into grocery stores which distribute Starbucks-brand ice cream and coffee.
“STARBUCKS’ MISSION: SOCIAL RESPONSIBILITY AND BRAND STRENGTH”. The first Starbucks location opened in 1971 in Seattle Washington in the heart of Pike Place Market. It started as a single location specializing in high quality coffee, but today it doesn’t matter where you’re at on the map, you can walk into a Starbucks, or even a nearby grocery store to purchase your favorite Starbucks’ beverage, and your taste buds will tingle with delight! Starbucks continues to grow on a daily basis, “now operating nearly 17,000 stores in 55 countries (pg. 319).” Starbucks did recently face its own struggles from the recent recession, but I believe it is a company that is fearless, hungry, and innovative which is why it will continue to climb to the top.
Pepsi Co have a diverse corporate culture with employee engagement in the workplace as well as in the company. The believe that their employees are key to success and reflect what is Pepsi means to the customers. Pepsi Co has a code of conduct that explains various business ethics like bribery, and conflicts of interests. Pepsi Co has an annual ethics training program for their employees. Between 2008 and 2009 there has been an increase of 49% of employees that attend the meetings.
The Macro-Environmental Forces Facing Starbucks Coffee Company Table of Contents 1.0) Overview of the Company............................................................................1 2.0) Macro-Environmental Forces.....................................................................2 2.1) Demographic Environment..............................................................................2 2.2) Economic Environment....................................................................................3 2.3) Natural Environment.......................................................................................4 2.3.1) Recycling.........................................................................................5 2.3.2) Energy Conservation.........................................................................5 2.3.3) Water Conservation..........................................................................6 2.4) Technological Environment..............................................................................6 2.5) Political and Social Environment......................................................................8 2.6) Cultural Environment......................................................................................9 3.0) Analysis and Conclusions.............................................................................10 4.0) References.......................................................................................................12 1.0) Overview of the Company Starbucks is one of the most well known and loved coffee franchise in the world. It is the largest coffee house company in the world today controlling the market with 19,972 stores spread across 60 countries (Loxcel Starbucks Map, 2012). These stores are in locations all over the globe from the dominant economic regions like China & the USA, to more
• Compare to international market, North American consume coffee out of home averagely higher than most of the countries. The values Starbucks provides to its customers are: • Starbucks gives customers a central point to relax, read books and meet friends • It became a gathering place for neighbors • Starbucks being as a third place away from home and work for friends circles and co-workers teams • An experience of uplifted, pleasant and diverse for customers to spent time 2. Starbucks market entry strategy were generally joint ventures and licensing agreements. • From Austria to Taiwan, Starbucks connected locally with best possible partners as joint ventures and they set forward basic strategies expectation from its possible partners. Such as financial solvency, knowledge of local market conditions, prior retail experience, and creative ability.
Despite the high coffee prices, coffee consumers still take their coffee, with America recording a $ 45 billion consumption worth of coffee yearly. This comes from established coffee shops such as Starbucks (SBUX) as well as grocery stores, supermarkets and food service locations like colleges, offices and restaurants. Despite being price sensitive, members of generation Y are massive coffee consumers. This increases competition in coffee markets among retail brands such as Dunkin Donut, Starbucks, and Peets. The global leading coffee companies include Starbucks (SBUX), Smucker’s (SJM), Kraft (KFT), Green Mountain (GMCR), Sara Lee (SLE), Nestle ( NSRGY.PK).
MG410 CONSUMER BEHAVIOUR SEMESTER 2, 2012 ASSIGNMENT ONE CASE STUDY STARBUCKS 2006 – MARKETING STRATEGY IN ACTION Table of Content Page # Introduction 3 SWOT Analysis 4 Answers 5 Conclusion 8 Bibliography 9 Starbucks Corporation is one of the most growing and influential companies in the world. It is renowned for its high quality roasted coffee beans and providing a new culture of coffee to the coffee lovers out there. It began in the year 1971 in Seattle, United States of America, with a mission stating as “To inspire and nurture the human spirit- one person, one cup and one neighborhood at a time”. The analysis is spread over the main areas concerning the history of Starbucks illustrated in the chart line below, secondly a discussion of the SWOT analysis of Starbucks Corporation, thirdly discussion of the answers to the questions in the case with the analysis from the SWOT discussion followed by a conclusion. To begin with, find below the history chart line of Starbucks which represents the important incidents that had happened in the past and pointing to the future.