We all also need to do develop and maintain positive working relationships with colleagues and professionals who have contact with the service that you are a part of. We need communicate so we can share information with people who are using the services so they can provide and receive information. People who are using the service need to communication as they need to express the way that they are feeling, if they have any thoughts and ideas they will be able to express that, we need to maintain good working relationships with our colleagues as we will needs to share and receive information with them and knowing what support is needed if there is any. A client who is using the service will need to be able to communicate somehow to express if there is anything wrong with them or another client who is using the service. If there is a client who attends a day centre and a incident has happened at home the day centre will need to be informed of this.
Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships. When families and staff have a genuine interest in one another, people are able to be open about their thoughts and feelings. 2. Identify one policy and one procedure from children or young person's work setting for sharing information. All policies should be available to those who need to know basis and they may be shared with colleagues, parents, carers and other settings as well as with other agencies and services.
SHC 31 Promote communication in health and social care or children’s and young people’s settings • An identification of the different reasons people communicate Effective communication is important when working with children, young people, colleagues and parents. Reasons why people communicate • To build relationships: A simple smile, a friendly wave or just by saying, “hello” to a new child, new parent or new colleague can be the starting point of building a relationship • To maintain relationships: Much of our language and communication we use in the work setting accounts for the maintenance of our relationships • To gain and share information: Information in the work setting needs to be shared with everybody; children, young people, families, colleagues and other professionals. This information will help us work effectively • To gain reassurance and acknowledgement: To make the setting work effectively, it is important for colleagues to also acknowledge and reassure each other as well as providing reassurance and acknowledgement to children and young people • To express needs and feelings: It is important for children and young people to feel that they can express themselves. They can become very frustrated and/or isolated if they do not have the opportunity to do this • To share ideas and thoughts: All adults, children and young people have different thoughts and ideas that they will want to share with others There are many reasons why people need to communicate differently with each other. WITH CHILDREN AND YOUNG PEOPLE • To give and receive instructions: To make sure that the child or young person understands what is being asked of them throughout their daily routine or activities.
Communication is crucial for developing positive relationships with children, young people and their families, colleagues and other professionals. Communication allows ideas to be conveyed clearly and succinctly. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. People communicate for numerous different reasons, to build relationships being one of them; this will enable you to work more effectively as a team with your colleagues but to also gain trust with a service user so they can talk to you if they have any problems/ concerns. Another reason is so you can share information, this is vital in my work setting because, for example, if a service user begins a new course of antibiotics then the member of staff dealing with this must pass the information on to all other staff to make sure they continue the course of medication.
In this report I will be looking at the ways we communicate in children and young people's settings. This will incorporate: identifying some of the different reasons people communicate an explanation of how communication affects relationships in the work place. Main Body In order for us to understand the importance of effective communication, we must look at reasons why communication is necessary. These include: Building relationships - Whenever a new child, young person, carer or other professional is met, there is immediately some form of acknowledgement that takes place. This could be a verbal greeting such as 'hello' or a non-verbal expression such as a smile or hand shake.
203/39 Observing children is an excellent way of checking a child’s physical, spiritual and emotional developmental progress. You become aware of what a child needs and what they are interested in. You can then support them and build on their strengths as well as helping them in areas where they may need development. Observations help to keep parents informed a child’s progress and often highlights interests or areas that parents can help with too. They also provide good information to fellow professionals.
We communicate with others around us for all different reasons one reason to communicate may be to ensure that children's individual needs are being met at all times, also to keep up to date with people and important information. Also communicating with people may show that you are interested in what the other person is saying it also shows that you are being friendly by showing the person that you are listening and giving them your feedback on what they are saying also allowing someone else like a newcomer to speak will make them feel more welcome.
UNIT 1 Introduction to Communication in Health, Social Care or Children and Young Peoples Settings. 1.Understand why communication is important in the work setting: 1.1.Identify different reasons why people communicate -People communicate to share ideas, to share and gain information, to express their feelings and build up relationships, to make friends, for growth of learning i.e. a child communicates to learn and make needs known. -People communicate to share experiences and to satisfy care needs and for carers to help the residents with personal care needs. 1.2 Explain how effective communication affects all aspects of own work -Communication is very good in the setting it helps to understand individuals feelings, share skills and some important information, which leads to understanding each other.
To express needs and feelings – Children must feel confident that adults will acknowledge them. The opportunity to express themselves freely helps gain this confidence. 1.2 – Explain how communication affects relationships in the work force. Having the skill of communication enables us to give support to other people/ colleagues and also to get the same in return. A positive working environment is created when working alongside other practitioners who I like and respect and who I know will support
SHC 31: Promote Communication in Health, Social Care or children's and young people's settings. 1.1: Identify the different reasons people communicate. Communication is an essential tool as a Support worker to meet the needs of the children, to liaise with Individuals and their families and other members of staff on a daily basis. This is to ensure effective team work and that Health and Safety issues are recognised and reported. As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations.