Shc31 Promote Communication in Health and Social Care

5521 Words23 Pages
1.1 Identify the different reasons people communicate In all care setting people who work with children and young people communicate every day , and all the time. First and foremost is the person are supporting and caring for . Their parents, families, carers, friends and visitors. We need to be able communication effectively with colleagues and managers , practitioners and different professionals such as: doctors, nurses, teachers and social workers, for a variety of different reasons. For example : To making and developing new relationships at work : the way, how we speak and comment, listen and watch, to a newcomer can make them feel welcome, as we take an interest and , when we smile to a child , a young person, and others. We are building and developing our relationship with them . To giving and receiving information at work: we will be expected at work, to give and receive different types of information. For example :about, special diet , food allergy , or any request from parents or carers. Also a child can tells us some news, or a parent asks a question. A colleague might give us instructions or a visiting practitioner might make an observation. The information you give, receive and pass on will help you to carry out your work effectively. To expressing needs and feelings: children and young people should given opportunities to express themselves freely , also adults need to share needs and feeling with each other and in this way build up a sense of trust with the person they confide in and meet their needs. To sharing thoughts and ideas: If we have ideas, questions and opinions about our work, we should sharing them with colleagues helps to clarify, develop and even change the way we think and act. This process is equally true of children and young people as they learn about their world. The way in which we
Open Document