You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
you may hug your family and friends this would not always be appropriate in a work relationship. Also a working relationships have no emotional attachment and is primary based around your job, where as personal relationship have an emotional attachment this would affect the way you would handle situations. 1.2 Describe different working relationships in health and social care setting There are many working relationships you may have I have listed a few below. Support Worker to manager Support worker to Support Worker Support Worker to healthcare professional Support Worker to Service User Support Worker to Service Users family and friends Support Worker to Social Worker 2. Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of your job role this is important as it sets out boundaries in your job role, enables you to know your role and the responsibility’s you have, knowing your own level of competence and skills also means you will not carry out any job the you do not have the relevant experience and training to complete safely.
The differences between a working relationship, in which we interact with others only in a work setting, and a personal relationship, which takes place outside of work hours, are based on the level of intimacy/familiarity we share in each situation. In a personal relationship, we can speak informally and be nice or rude to the people we are communicating with, depending upon the type of relationship we have with that person. A working relationship requires us to be more formal in our speech. Conversations are more formal and polite in a working environment. The reasons for this may be that people not be offended, we will not say something which may upset or provide a trigger for a vulnerable service user or put ourselves at risk.
Personal relationships are based on emotions and are informal. In personal relationships you often share support between each other and feelings and thoughts as you can be yourself around family and friends. Personal relationships involve doing things together outside of work. 1.2 Describe different working relationships in health and social care settings. In the health and social care setting there are many different working relationships.
* 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked. It also enables us to work effectively with each other. * 2.1/2.2/2.3/2.4 Reading care plans is always a good start when establishing the individual’s communication needs and preferences, if the service user is new to your home then either ask the previous carers or the service users friends and family as they are likely to know and can pass this information to you, this also enables you to put this information in your own care plans for the individual. If the service user is not new to the home but you are, ask other staff how they communicate with them. When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user.
although often you make friends with colleagues, Therefore you will no doubt tend to be informal outside of work , working as a team in a service user’s home. Working relationship with a Service user- professional, yet friendly and if you become friends (which is most likely) you may be a little more informal, but always following rules and regulations, politeness and maintaining a Professional image and character. The main focus in this relationship is taking care of their needs and making sure their health and safety is
Trust and good will are needed to make partnerships work, as are appreciation of others involvement. As a care worker you should value the different skills, contributions and approaches of others,and acknowledge the efforts and contributions of other people. Clear decision making that follows the agreed process and procedures, enables others working in parnership to feel more confident about the process of working together. It is important that you do not exclude others from taking part in the decion making process as this could cause them to feel rejected, demotivated, and less committed to share, team based approach to providing
Assignment 206 Understand the role of the social care worker Task A – Short Answer Questions Explain three differences between a working relationship and a personal relationship. Working relationships are professional and work in accordance with based on formal policies and procedures of the company and bound by contracts of employment and have codes of practice to be followed. Personal relationships are outside of the workplace. These are the relationships you have with family, friends or husband/partners. Personal relationships are based on emotions and are informal, often the shared support system between each other were feelings and thoughts are discussed and be who you are with family or friends.
Section 1: Understand the Role of the Social Care Worker You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. However, there are times when this may seem impossible and the following skills are required: openly discuss differences in a calm and rational manner. For example, when having heated professional discussions with colleagues: – avoid rising to challenges or suggestions that you are incorrect – ask colleagues to listen to you and respect your opinions, but also respect their opinions – if you feel you cannot resolve a conflict situation with a colleague then speak to your line manager – respect the advice and guidance which qualified colleagues
There is usually a desire to please one another. Generally, both people respect and accept one another’s wishes. In work situations, however, one party is often not free to object to another’s behavior. In the relationship between a supervisor and a subordinate, the subordinate must follow the instructions of the supervisor or risk negative consequences, such as losing the job. We expect the supervisor to make demands that are related to business( Howard, Linda Gordon 2007).