By recognising the centrality of the individual, we empower them and boost their confidence. We will then also able to identify the best ways to help the individual maintain their independence while promoting health and well-being. We will also be able to identify where further help is required and help the individual to use their strengths and abilities for their own benefit. Recognising strengths and abilities also helps build confidence to try new things and to challenge their own disabilities. Person-centred care sees patients as equal partners in planning, developing and accessing care to make sure it is most appropriate for their needs.
Putting the service user at the centre of the provision generally makes a happier and healthier patient in all areas. Care workers can help achieve this by: Understanding what it is like to use those services Involving those who use the services in all aspects of their care and development at all levels Providing people with the information they need to make informed choices about their own care and making decisions about the way services are run. Asking service what they would like and prefer instead of making decisions for them This also means that by providing them with support consistent of their beliefs, culture and preferences, service providers will not treat service users less fairly because they have different views and preferences to themselves. Also, if service providers do not agree with the choice their patient is making due to personal preferences then they should still provide them with that active support and ensure that there patient knows that the support is available to them. Balancing individual rights with rights of others also actively promotes anti-discriminatory practice.
Understanding Quality Quality in health care “consist of the degree to which health services for individuals and populations increase the likelihood of desired health outcomes (quality principles), are consistent with current professional knowledge (professional practitioner skills), and meet the expectations of the healthcare users (the marketplace)” (Buttell, 2007, p. 62). Quality in health care is important in that patient care should be safe, effective, patient-centered, timely, efficient, and equitable. For these reasons it is important that health care facilities have quality policy procedures as well as following these policies and procedures. In addition, the Institute of Medicine has played a part in improving quality policies by
As a health professional if you want to deliver good quality care you need to communicate effectively and it will also help you to learn the needs of your client this is important because so that the service user knows they are in good hands and it also gives them an idea on what is going to happen. You will learn several new details about the
CU2940 Identify the features of effective partnership 1.1 -.Any information that is shared with other partnerships is for the benefit of the service user and their family, by partnerships working together and gathering all the information together it builds a bigger picture of the service users lifestyle . Each partnership may see different things in their visits to the family or when the service user goes to settings and clinics. So by all working together they can implement and plan for all needs not just one that maybe seen by one professional. For effective partnership to work they will need to have good communication written and oral, build positive relationships in terms of respect, good rapport and understanding, share information, maintain good regular contact, work together for the needs of the service user and have good working practice Explain the importance of partnership working with; 1.2 – Colleagues It benefit’s the service user if colleagues have a good working partnership, it creates positive environments where clients settle better. Also building positive relationships is good for when it comes to sharing information, everyone knows what each one is doing, colleagues can support each other and enjoy their job better and runs smoothly.
This can also create a better level of understanding and acceptance of those different from us and will cause the carer think about issues such as opinions, cultures and attitudes of others around us to ensure a diverse, positive and productive daily living experience. Reflective practice evolves our own experiences enabling a higher standard of care. Experience can only be beneficial when it is either a positive experience (good practice) or a negative experience that is reflected upon and consequently changed and improved. This means focusing on how we interact with colleagues, service users and within our environment. We could think about how we could have executed something
To enable myself to communicate with the residents, speaking clearly and directly gets the message across . Good communication skills are vital for working in health and social care as they help to develop positive relationships with the residents and their family's and friends so myself and colleagues can understand and meet the needs of the residents. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. When I communicate with the residents it is important that i understand how each resident is feeling and what they want to say. I can do this by observing a variety of reactions.
First, health care quality and convenience would improve for both providers and patients. Because the availability to patient health information will be a virtually instant, providers will enjoy the timeliness in acquiring the information they need to make a decision. With EHRs, there is a system that provide the providers with supporting their decision making process with more accuracy and completeness in the information. For patients, they will have an easier access to their health records or other health information as well reducing filling the duplicate forms for care. Hopefully, there should be an increase in patient participation that will improve their health.
They also go on to state that at the heart of healthcare collaboration, is a regard for the wellbeing of the individual, and concern that a service should reflect personal related needs and individual lifestyles. To be able to work collaboratively as a health care team, good communication skills and good working relationships with colleagues, services and agencies are a must in order to make client-centred care a reality (Hornby, 1993). Brewer and Miller (1996), support this by suggesting working collaboratively improves communication and breaks down stereotype’s which is important in a mental health
1 culturally safe work practices 1.1 To build trust.... By instilling trust and confidence, the nurse is able to reduce patient anxiety and create a more pleasant environment for both patient and caregiver, as this plays a significant role in the health of the patient. Cultural safety makes a big difference to health, people are more likely to use health care services and follow treatment advice when they trust their health care provider Empathy.... It's important to empathize with patients. Empathy means understanding what it is like to be in their shoes and what are they experiencing. Communication is important... communication may involve interpreters and translators.