Nvq Assignment 205

335 Words2 Pages
Dear Pam I have been told recently that you have been thinking about going into the care profession? As I have worked in care for several years now I thought I would let you know about a few things that could help you out. There are different terms that are used in care which could be handy for you to know, for example ‘duty of care’. The definition of duty of care is providing care and support for individuals within the law. And also within the policies, procedures and agreed working ways of your manager. It’s all about avoiding abuse and injury to individuals, their family, friends and their property. A duty of care also includes respecting the persons wishes and protecting and respecting their rights. It’s your responsibility as a carer to; • Protect the rights and promote the interests of individuals • Establish and maintain the trust and confidence of individuals • Promote the independence of an individual’s whilst you are still keeping well out of harm and danger • Respect the rights of individuals whilst still making sure that their behaviour does not harm themselves or anybody else who may be around them • Be accountable for the quality of their work and take responsibility for maintaining and improving your knowledge and skills Your employer’s responsibilities are; • Clearly defining jobs and undertaking risk assessments • Ensuring the environment you are working in is safe • Providing acceptable training and feedback on performance • Ensuring that staff do not work excessive hours • Providing areas for rest and relaxation • Protecting staff from bullying or harassment, either from fellow workers or third parties • Protecting staff from discrimination • Providing communication channels for employees to raise concerns • Consulting employees on which concern them In holding your duty of care you may face some problems and a difficult
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