1.2 SUMMARISE THE MAIN POINTS OF LEGAL REQUIRMENTS AND CODES OF PRACTICE FOR HANDLING INFORMATION IN HEALTH AND SOCIAL CARE. The summary of the main points of legal requirements and codes of practice for handling information in health and social care are as follows: * Ensures service users rights are recognise * Personal data must be accurate and kept up to date * Data not kept for longer than necessary * Data kept secure at all times * Information fairly and lawfully processed * Data not to be transferred to countries outside the EU without adequate
Explain the meaning of the term confidentiality Confidentiality refers to the need to handle personal and private information in ways that are appropriate, safe and professional and meet legal requirements. There are three main reasons why confidentiality is an important issue in a health and social care setting. Trust The relationships you build with service users and their families are central to your care role. If you share their personal information with others who have no need or right to know you risk breaking their trust in you. Individuals also need to know there are secure systems and procedures operating in the care setting to protect confidential information.
The Freedom of Information Act 2000 gives individuals the right to ask organisations about all the information they have about them. 1.2 Q: Explain why it is important to have secure systems for recording and storing information in a health and social care setting. A: It is important to have secure systems for recording and storing information so that individuals and staff's private information will be protected from unauthorised viewing. It is to comply with legislation and it is the right of individuals and staff to have their private information protected. It is important to ensure information is accessible to those who need to know it.
2.2 – Explain where to get additional support and advice about how to resolve such matters. To get additional support and guidance on conflicts and dilemmas would be to talk to your manager or outside agencies, the internet or other members of staff at your workplace. 3.1 – Describe how to respond to complaints. Complaints must be handled seriously and professionally, all complaints are investigated and appropriate action is taken on any concerns that are raised. 3.2 – Identify the main points of agreed procedures for handling complaints.
[009] Promote Good Practice in Handling Information in Health and Social Care Settings Outcome 1 - Understand requirements for handling information in health and social-care settings 1.1 Identify legislation and codes of practice that relate to handling information in health and social care The Data Protection Act 1998 is a key piece of legislation to ensure people's rights regarding the confidentiality of their personal information. It highlights 8 principles that define good practice when handling someone else's personal data and breaching these principles can lead to serious legal implications. In health and social care many policies and procedures are based on the principles of the Data Protection Act to ensure that client details remain confidential. The Human Rights Act 1998 also states the right to a private life. The right to have one's private life respected also includes that private and confidential information gets respected and that details are shared and stored in accordance with strict rules and regulations.
1.1 Identify the legislation that relates to the recording,storage & sharing of information in health & social care The Data Protection Act 1998 This outlines the law of how to record, store & share information on individuals that we care for. Anyone holding personal data is legally obliged to comply with this act. 1.2 Explain why it is important to have secure systems for recording & storing information in a health & social care setting It is important to have secure systems for recording & storing information on individuals because it will hold confidential information, e.g. individuals name, address,date of birth, medical condition. etc.
Ensure any verbal reports have been put into writing and make a copy for your manager and keep a copy for yourself! Ensure you preserve any evidence of the abuse – it could be crucial. Follow your company’s whistleblowing policy and procedure. If you feel you are not being listened to or not being taken seriously then you have the right to report your allegation to the next level of management, local social services, police or
Human rights 1998 legislation, Freedom of information 2000, code of practice on confidential information and enviromental act. 1.2 Explain why it is important to have secure systems for recording and storing information in a social care setting. To ensure the necessary safeguard and appropriate uses of personal information are in place for example:- any issues relating to human rights, the duty of confidentiality as part of duty, accuracy. The information is permanent once it has been written down. The information is very personal for example:- bank details, medical history and family background.
It expresses how important accurate record keeping is a must. The general Social care council (GSCC) codes of practice Also explains how maintaining clear and accurate records as required by procedures established for your work. Also explains that respecting confidential information and clearly explaining agency policies about confidentiality to service users and
Outcome 2 1. to access information and advice about handling information staff could: * Read Policies and Procedures file * attend training * speak to Team Manager * speak with work colleagues * research on websites 2. A breach of confidentiality and or the privacy act, contact the relevant or authority involved, if this is a serious situation resulting in the detrimental sharing or misuse of personal information I would contact manager. Outcome 4 1. Effective record keeping by health and social care staff is a means of: * ensuring a high standard of health and social care * organising communication by disseminating information among members of the team providing care for a client, and describing what has been observed or done and what needs to be observed and done. * ensuring a cohesive approach to client care * detecting problems or changes in the client’s condition, at an early stage and taking swift, appropriate action * demonstrating the chronology of events, the care implemented and the responses to care and treatment.