One company has even proposed finger print scanners to eliminate the need for traditional check out by combining payment account, loyalty card, and biometric identification in the same retailer maintained database. (Bold, 2004) With all of the benefits that this type of information may enable in retail shopping, it also high lights the risks involved in having this much personal data available in one place. “If access to and use of customer data are to remain viable, organizations must come up with ways to address customers' concerns about privacy. First and foremost, they need to let customers opt in to their data-sharing arrangement. This would address the "unintended use of data" problem; customers would understand exactly what was being done with their information.
Smith Consulting Incorporated has been consulted to provide insight on the system build. The main areas to address will be network security to prevent data loss or theft. This could result in the loss of privacy and possibly violate our own terms and conditions to the customers. This could lead to additional costly legal fees, loss of Kudler Fine Foods’ reputation, and a lack of confidence in the company by the affected customers. The loss of data could also lead to competing stores gaining the information for their own use that could result in further revenue
Marketing is the most important key to business success. Kudler Fine Foods should review the strategic plan viewing in on the budget and marketing surveys. Advertising increases that the Kudler Fine Food has what the market wants and needs and by the customers satisfaction survey it will gain knowledge to the company on what they need to continue
Possible Legal, Ethical, and Information Security Concerns Related to Developing Kudler’s Frequent Shopper Program Legal Concerns It is a company’s legal responsibility to take steps to correctly secure or dispose of consumer and employee data. Financial, children’s personal data, and credit report derived data may raise additional concerns with compliance. If any of Kudler’s customers and or employees become victims of identity theft, Kudler may have legal responsibilities to them. The FTC (Federal Trade Commission) does regulate and oversee business privacy laws and policies that have an impact on customers. While it is not required by law, a company’s online and offline privacy policies are pledges to their customers about how data will be collected, used, shared, and protected and the FTC prohibits deceptive practices.
“The primary objective of scanning is to identify early signs of emerging trends and changes in the environment that may result in an opportunity or a treat” (Gomez-Mejia & Balkin, 2002, p. 159). Scanning is essential to a company’s success and survival. A key concept of scanning the industry in which a company is in would be to do a SWOT analysis. First, Kudler Fine Foods should examine its strengths. Currently, Kudler Fine Foods is growing, and they have developed a good niche in the specialized gourmet grocery industry.
The data set would gain validity if more test subjects from different Autoplex were included. The data analysts should note the data set information on if the rebates are included in the figures or left out. The consumer may receive false information or slightly misleading information to entice the buyer to visit the Whitner Autoplex based on cheaper prices. This data set does not provide the analyst with personal information on the consumers but in some cases personal information will be included, and the analyst must be careful to not let the information out to where someone could improperly use the
Just like a bank account, if you can see on-line where your money is going then you can better avoid overdrawing your account. For your credit report, if you can see when a negative remark hits your credit report you can make sure to fix it so that it does not report negative again. If a fraudulent remark is reported on your report then you can also dispute the claim sooner so that it doesn’t affect your report long term. Consumers have the right to know exactly what is being told about them from business to business. If it is going to affect their lives in such a great way then they should be allowed to view their report free of charge any time they
According to Gibson (2012), “customers can often confuse needs, wants, and expectations, but what they do want is to be acknowledged, understood, treated fairly, and feel in control of their experience” (pp. 10-11). This may not be easy to cater to as “each customer is unique” (Gibson, 2012, p. 6) and they might each have various reasons for buying or shopping for a specific product. For some customers money is no object, while for others they may shop on a strict budget. Therefore companies should remember to treat each customer with respect, regardless of how much money they are spending, because they never know if in the future the customer might make a larger purchase (Gibson, 2012, p. 15), or perhaps spread the word to a friend or family member who might spend significantly more money with the company.
The Foreign Corrupt Process Act focus is on the purpose of the payment as an alternative of the exact functions of the officials receiving offer, the payment or promise of payment, and there are exceptions to the anti-bribery stipulation for "facilitating payments for routine governmental action"; the last is ‘Business Purpose Test' Here the Foreign Corrupt Process Act does not allow payments made in order to help the firm in retaining or obtaining business with or for directing business to, any person. The Department of Justice interprets retaining business broadly such that the term encompasses more than award or renewal of a contract. Notice that the business to be retained or obtained does not need being with a foreign government instrumentality. The Foreign Corrupt Process Act prohibits corrupt payments through intermediaries says it is illegal to make a disbursement of cash to a third individual, all through knowing that a portion or all of the payment will go indirectly or directly to a foreign official. The term "knowing" included conscious disregard and intentional ignorance.
P5 Data Protection Act 1998 This law makes sure that businesses do not wield peoples information in a way deemed unfair to the customer or underhand it protects the customer and the details they have given in confidentiality, organisations cannot pass on information to third part organisations without the persons written permission however this is normally put down in small print so people agree normally without even knowing what they have done however it makes it illegal to do things like give home adresses to companies wanting to go door to door and pester people unless authorisation is granted by the person themselves this law could apply to an organisation such as cheadle and marple sixth form college in the way that it would be very