Knotreel Hospital Essay

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Organizational Behaviour – Individual Case Assignment By: Kelsey Donaldson Assessment The MARS model is the relationship between motivations, ability, role perceptions, and situational factors that come together to result in some sort of behaviour (McShane & Steen, 2012). If one of these factors are affected it will end up changing the employees behaviour either for the good or the bad. In the case of Knotreel Hospital many of these factors are being affected negatively which is resulting in a negative behaviour towards the employees jobs and each other. Rhonda Turnbull is going to want to change many of these behaviours to have the desired results. Some of these desired results are better trained newly employed nurses, better relationships with the bosses’ and their subordinates, more dedicated nursing staff, less workplace accidents, higher morale in the operating room employees, and a companywide understanding of the new online system. Analysis Referring to the MARS model all factors can be positively affected to help reach these desired outcomes. Motivation seems to be a highly affected factor towards these negative aspects of the company. The fact that people are not coming into work due to the fact that they are “sick” or ignoring the phone calls to come into work is due to a lack of motivation to work. Motivation also relates to the majority of employees getting burnt out. They either do not have enough persistence to finish the jobs day after day or they truly may be over worked. According to McShane and Steen (2012) motivations are cognitive and emotional conditions that cause people to move. It is argued that “emotions are motivational catalysts: feelings of helplessness, hopefulness, pride, and guilt that arise from attributions that influence subsequent behaviour” (Jarvis & Seifert, 2002). According to the self-efficacy theory Jarvis and

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