Conflict in the Workplace

1028 Words5 Pages
One manager was overheard saying, “I can’t believe this. I have better things to do with time than to referee a bunch of adults that act like 2 year-olds. It’s always this he-said/she-said crap, or I refused to work with this person because of blah, blah, blah. What is all the fuss about anyway?” It is all about conflict, which is a normal and natural part of our workplace and personal lives. Conflict arises from a clash of perceptions, goals, or values in an arena where people care about the outcome. Confusion can cause conflict because individuals in the organization want to achieve their own personal goals while also working with others to achieve the common mission of the organization. Conflict can be helpful in making necessary changes within the home or work environment. However, unresolved conflict can result in feelings of dissatisfaction, unhappiness, hopelessness, depression, and other emotions. Most conflicts in the workplace can lead to a lot of negative situations, such as being permanently dismissed from your job, work productivity can decrease, it can also increase absenteeism (which is having numerous absences from your job) and sometimes could even result in violence or serious crimes. Employees can get stressed, frustrated, have extreme anxiety, and possibly commit suicide or even homicide. Most people see conflict as only something to be avoided. Contrary to popular belief, conflict is something that can be quite beneficial if handled in the right way. Conflict is a natural part in any society in which people deal with each other on a regular basis. It is through conflict that one understands where changes need to be made. Lack of open communication can increase conflict by creating an atmosphere of misunderstanding and hostility. The most common type of conflict in the workplace is disagreement; between the employee and the
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