HSC3029 1.1 If an individuals communication needs are not met it could affect all parts of their daily life. As a care assistant the ability to communicate well with a individual is the basic requirement of my job. By meeting the individuals communication needs it can help to break barriers and make the individual feel wanted and included. When an individual is upset it can make communication difficult, by being aware of how the individual best communicates it can help me diffuse an upsetting situation as quickly as possible. All individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected when supporting them.
No it is never easy but sometimes you can fake it till you make it. I try to look them in the eyes and speak clearly and not only show up my good qualities but let them know I am open to criticism and critiques and want to learn, that I am not all high and mighty type. What skills will make you stand out? I believe it is my ability to communicate and how fast I learn and catch on. My confidence and ability to get along well with others seems to help.
Just like your physical motions, your tone of voice says a lot about you. Be sure to answer questions in a strong, consistent tone. Avoid wavering or talking too softly, mumbling or speaking too quickly. A good thing to remember before answering a question is to take a deep breath, think for a second, and then begin to answer. This will help you calm your nerves and will give you the opportunity to "look before you leap" when it comes to your important
This will save time in the long run, which should encourage most employees despite their initial frustration with the management system change. A series of training and preparation with individualized tutorials might mitigate some anticipated resistance. Inadequate communication may also cause resistance. Management will make the major decisions with regard to the scheduled change; it is their obligation to clarify these decisions to subordinates within the company. Management is also expected to properly handle the inevitable questions and grievances; it is important to avoid misinterpretation regarding the procedural
Care has to be taken to make sure that the data is correct and up to date. It also applies to retrieval of data, data retrieval is for a purpose and there is no use retrieving data that is out of date. So the systems I work with have to be kept updated all the times by checking for out-dated records , such as married names, addresses new GP practices etc . The purpose of confirming information is to avoid inaccurate information, to avoid wrong information, to prevent mistakes, and also to avoid unnecessary costs and issues that might arise as a result of wrong information. Wrong information can lead to serious outcomes.
Human service professionals can aid in the process of helping the client, but it is ultimately up to the client to decide if they want to help themselves. In helping a client it is always good to listen as the client will tell you what they, are seeking and they will pass along clues that can be used to help the m return to self- help. Many times clients are not comfortable when they bring needs to the human service workers so at that time it is necessary in the helping process to break the ice and make them feel comfortable. Once that happens then the process can begin. Asking correct questions is also part of the helping process, never insinuate or ask questions that may put a client on the defense as this may lead to
Also another strategy that can help you overcome your conflict is to deal with it face-to-face because it is more effective than other forms because it allows for an active exchange of information. It gives the opportunity to observe nonverbal cues as well as gestures. If necessary you may also use a mediator to help you with your conflicts. However, the mediator must be neutral to both parties so that they can effectively mediate because if they are partial to one person then the conflict will not be completely resolved. Oscar if you do something wrong don’t be afraid to apologize.
By using demonstrative communications will allow both the sender and receiver to concentrate on the communication instead of trying to analyze the nonverbal behavior of one another. By removing barriers and actively listening and responding will allow the message to be sent, decoded and received. When both parties are engaged in the communication, the more productive and efficient they will be. Conclusion By implementing the best practices for demonstrative communication will help an individual both professional and personally. Practice makes perfect and it will be a constant learning experience because everyone is different.
When trying to establish what decisions will suit the needs and benefit the individual it is critical that they are aware of all the options available to them. The information provided should be easy to understand and presented clearly to avoid any confusion when considering all their possible options, if something is presented using large complex terminology then they may miss this option due to the fear of its complexity however once broken down it is easily understandable and could be the most suited option for the individual. The information provided will need discussing in order to make the best decision for the individual, this will help to highlight the advantages and disadvantages of this option. The individual and the other parties involved in this decision making process may give there honest and personal opinions about the options, however it is important to remember that as a social care worker you have to stay neutral so that the decision if not influenced by your personal
Leading change can be a daunting task but those who can offer clear problem solving skills will always be leaders. Being curious and asking questions is one of the most vital keys in problem solving. Understanding the issue and asking questions and removing opinions and emotions is a valuable task to have. In chapter nine, Ruggerio (2012) gives us tips for using our imagination to its fullest potential. They include: forcing uncommon responses, using free association, using analogy, looking for unusual combinations, visualizing solutions, constructing pros and cons of an argument and constructing relevant scenarios.