How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work? It is important for a manager to have experience with and an understanding of the processes and procedures carried out by their team/department. Managers should be familiar with company schedules and deadlines, communicate these deadlines to their team and plan accordingly. They should also have a clear understanding of the company’s goals and objectives. A manger should report on and audit their team/departments overall productivity and outputs to ensure that time and recourses are being spent wisely.
Employee rights and responsibilities have developed over time to also foster in the protection for employees as well. Employers have the problem of balancing the legalities with responsibilities and the total social engagement of an organization. With employees rights and responsibilities comes the concepts of due process, employment at-will, duty of diligence, duty of obedience, and duty of loyalty. Employers love to have an engaged workforce so seeking out ways to have a productive organization can be challenging. Employee involvement strategies have been created to include employees in the some of the decision making in their day-to-day activities.
A good leader should lead by asking questions, listening, and facilitating constructive communication to build trust and respect. Team Building & Motivation - Train, Coach and provide effective feedback. Inspire others by example and guidance. A leader should encourage team work and cultivate a good work culture within the team, thereby creating the right working
Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy. The main aim and goal of customer service is customer satisfaction. Customer satisfaction is a term generally used to measure a customer's perception of a company's products and services. How to set up a customer service programme? 1.
Knowing that each role is contributing towards the achievement of team goals encourages team members to play their part and take responsibility for their work. Understanding how the team operates increases the sense of belonging to a team and a belief that the whole team is moving in the same direction. Have Authority to Coordinate Activities with team mates It is important that team mates have the authority to coordinate their activities with team mates. This helps ensure that obstacles can be effectively dealt
How the duty of care affects the work of a Social Care Worker. Aii: Legally bound to provide a service to prevent harm or abuse occurring to client’s needs. If an individual has evidence that you have been negligent, you are likely to be disciplined. You could lose your job and you could have legal action against you. What having a duty of care means for a Care Giving Organisation.
The management activity associated with leading is to motivate employees. Controlling means monitoring employees activities, keeping the organization on track toward its goals, and making corrections as needed. The management activity associated with controlling is to monitor activities and make corrections. 2. Explain the difference between efficiency and effectiveness and their importance for organizational performance.
Employees need to be accountable for their actions and to ensure the employees are accountable the management needs to measure their accountability. There are many ways this can happen. One way to calculate member of staff accountability is by using effectiveness managing devices. By means of executing effectiveness critiques with established situations is an alternative way to observe the particular member of staff does.
When a person stands up for self he or she faces the chances of being ridiculed and being rejected however, assertiveness rises above that and it demonstrates confidence and a lack of fear for rejection. The ability to represent self before others elevates a person’s self- esteem and this gain the respects of other persons. Standing up for oneself is based on one’s values and belief that one is worthy and have something to offer. This is important for personal development and can be used as a positive approach for successful career development. Assertiveness is a skill that needs to be developed to be effective in the workplace and to experience success in career development.
This advanced tool that information can be also used for employee development. It highlights training needs and gives guidance. By using performance management system companies can ensure that fairer decision making vs. development. An organisation benefits as it put standards in place what the organisation sees what is expected and what is perceived. Treating employee employee`s fair increases the company ability to stay consistent and employees more like to stay loyal.