Ifsm300 Case Study

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Stage 4: Outline of IT Solution and Next Steps IFSM300 I. Project Description: A. Introduction 1. Operational Effectiveness 1. Customer and Employee Scheduling A. Proposed solution and IT components needed to implement the project * 1. Selected system (Lauren Computers, n.d.) * a) The proposed system is Platinum Salon Software with Salon Hardware bundle. * b) The proposed system comes highly recommended from many salon owners. * 1). The monthly cost for the salon system is low and fixed and comes with a 12 month return policy. * 2). I picked this system because it meets all of Myra’s needs to include software and hardware needed to run a salon with…show more content…
* b) Multi Line Phone Lines to provide voice communications and data capabilities. * C. Business resources needed to complete the project * 1. IT Skills & Services * a) Platinum services provide training for all employees. * b) Monthly cost includes IT and customer service inquiries. * 2. Cost of proposed solution * a) The cost for the system is an upfront total cost for the equipment. * b) There is a low monthly cost for the IT maintenance plan and customer service. * c) They provide free update and upgrades to the system software. II. Project Management – the system implementation is a small scale project, but it still requires project management, especially in the areas listed below. A. Triple constraints 1. Myra can control the scope, schedule and cost of implementing the system by buying the Platinum system as a bundle which will save money and installing it as soon as she can. B. Human resource management 1. Myra needs to hold training for all of her employees on the new

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