Hrm 531 Week 9 Final Project

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A. Table of Content Contents Company Goals 2 Find new customers 2 Progress Report 2 Anniversary Special Trips Offer 2 Summary of results: 3 Our Motivation: A Changing World 3 The Future 3 Company Goals As the tenth anniversary approached, a committee of department heads and top salesmen analyzed our company’s standing in the travel industry. While the current situation is good, the company must change with the rapid changes in the travel market. The analysis committee agreed on two goals for the company and actions to achieve those goals. Find new customers Open a company web site within the year. Eventually allow direct bookings over the…show more content…
The total number of people did not meet the goal but the Total Sales exceeded the goal. All of these trips were a result of action from World Travel Inc. rather than customers just walking in the door. As we gain experience in this kind of activity, we can expect to get better at setting reasonable goals and then achieving them. Our Motivation: A Changing World The number of people traveling for business and for pleasure is going up and up. Many more women are traveling for business. Grandparents are taking their grandchildren on the trips they never had time to do with their own children. Cruise ships are multiplying wildly but seem to be booking well so far. Major airlines are reducing the commissions they pay to agencies for arranging airline tickets Several airlines are starting their own web sites to sell tickets directly to purchasers, cutting out the travel agent altogether. More and more travel agencies are putting up web sites to expand their customer base beyond their local

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