How can you help the individuals to socialise at mealtimes? How do you prepare to handle the food? How do you prepare your clients to eat and drink? List the signs that a client may be allergic to a particular type of food. When would these signs present?
A person with dementia is often frustrated, sometimes angry, and we need to realise this as part of their condition, and that we should not react in a way that would provide further anguish to them. They may also act inappropriately towards you or others. It can be difficult for them to understand that this is not appropriate, so the carer must diffuse the situation calmly and discreetly. A carer must always be understanding of the condition so they are able to provide the correct level of support. 4.1 Explain the difference between a reality orientation approach to interactions and a validation approach.
This list is not exhaustive. Aiv Explain why it is important to find out about individuals: A) Communication and language needs (2 marks) If a client for example is blind, deaf or can’t speak English and these factors are not found out or are ignored, it will result in the client not receiving the best treatment possible to them. B) Wishes and preferences (2 marks) Some clients for example may prefer to work with someone of a certain gender because they may have experienced sexual abuse in the past and are wary of a certain sex. Other clients may
Firstly, it is important for people to value silence when another person is speaking. This helps to prevent any form of disruption and ensures that the person receiving the information gets the actual message being communicated. It is important for an individual to use body language when he or she agrees to the message being communicated. Observing silence when another party is speaking also helps to show that the listener is attentive and at the same time allows the speaker to communicate his or her message. Adding something during a conversation process can make the listener to miss some important parts of the message leading to wrong interpretation of information.
It comforts them in knowing that they can rely on you for your support. 6. How would you expect the service user to react if you touched them? (4.2.3) If the service user is passive and are distressed due to fear, anxiety or depression, they may appreciate the human contact as it may make them feel like they are cared for, and that they have support. If the service user is aggressive, they may see your touch as a provocation and therefore it would be unwise to approach an aggressive individual unless this is a documented and proven action plan contained within their support plan or risk management strategy.
Another example of interpersonal interaction is body language, in a health and social care setting, showing a good use of body language by having a good posture and engaging with the patients is good as it will also make patients and service users feel comfortable around you. But if you keep yawning and not paying attention to someone, then it will make patients and service users feel uncomfortable and won’t want to approach you. In addition, listening is a type of interpersonal interaction, so showing that you are listening to the patients and giving out the right information is important in a health and social care setting, because if you give the wrong information, then you could give them the wrong prescription, it will either end up in someone else’s name or made the person take the wrong medicine. Communication and interpersonal skills Effective communication is important in any
The same discrepancy applies when you’re communicating a positive message without facial expressions. Eye Connection - Maintain eye contact, you present an air of confidence in yourself and what you are communicating. People who are listening to what you are saying will take you more seriously, and will take what you say as important. If you lose eye contact or focus on everything else but the person you are speaking to, you may not be taken seriously and the truth in your points may be lost. Physical barriers - Doors that are closed, walls that are erected, and distance between people all work against the goal of effective communication these include speaking too fast, distracting gestures, noise inside the room such a ringing telephones or outside the building such as traffic, Your message may be blocked because people in your audience are uncomfortable, they cannot hear because of bad sound system and cannot see because of inadequate
When communicating with CYPA (children, young people and adults), listening to them and showing an interest in what they are saying, is vital for them to feel that what they have to say is worthwhile. If when they are talking to you, you start talking to someone else or start doing something else, they will quickly lose interest and stop talking. This may make the child not want to come to you in future, as they will feel you don’t listen to them. Smiling and looking friendly, displaying open body language, will help CYPA feel more comfortable in approaching you. Appropriate eye contact should be made, which will reinforce your interest to the individual.
It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding. Seeing a person’s body language or facial expressions can give you an idea of their feelings and emotions about any situation or event that is occurring. Having knowledge of these skills is good because it can show you if someone is maybe feeling anxious or concerned about something, which you can then try and change. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to know a person’s individual needs when relating to communication, because it allows yourself to create or use various methods in order to support individuals with communication difficulties.
This means that they may end up unwell. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them This is important because, looking at someone’s body language and facial expressions can tell us a lot when we are communicating with them. Should they show themselves in a negative way we then know that they are unhappy and we need to find out the reasons why, If someone is verbally unable to communicate, their reactions tell us if they are pain or discomfort. Most communication done with an individual is done through their body language. Outcome 3- Be able to reduce barriers to communication 3.1 Identify barriers to communication • English not being a first language • None verbal communication