Health and Social Care Unit 206

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Giselle Pienaar Unit 206 1.1Explain how a working relationship is different from a personal relationship? A personal relationship is a relationship you choose to have. Working relationships are given to you, a working relationship can be difficult as coworkers may not get along, in a working relationship is it essential that all coworkers always remain professional and keeps all personal opinions away from the work place. 1.2 Describe different working relationships in health and social care settings? There are many different working relationships within the Health and Social care setting some examples of these are: Manager – coordinators Coordinators – care staff Coordinators – social worker’s, occupational therapists, physio therapists, general hospital staff Coordinators – service users and service user’s next of kin 2.1 Describe why it is important to adhere to the agreed scope of the job role? It is important to adhere to the agreed scope of the jobs role because the role is designed to ensure the employee meets the needs and targets the employer has set for that specific role. All details of these targets are given to the employee prior to them starting their specific role. 2.2 Outline what is meant by agreed ways of working. Agreed ways of working is referring to the staff following the company’s policies and procedures, and adhering to service user care plans and risk assessments. An agreed way of working is performing to the standard that was agreed at the time of employment. 2.3 Explain the importance of full up to date details of agreed ways of working The importance of full up to date agreed ways of working ensures that all staff and the employer have a set of policies and procedures that are regularly updated and adhered to to ensure a smooth service is delivered to all service users 3.1 Explain why it is important to work in

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