Fast Fit Case Study

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FastFit Case Study Q1-6 General Question 1. Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer. Chronological flow of activities (Business Process): 1. Customers give orders and purchase products. / Stores receive orders and money and offer products to customers. 2. The store ask HQ to order new products 3. HQ confirms the request by store and also monitor the performance of the store at the same time 4. The HQ placed orders and uses part of the fund that is got from the store to pay the supplier 5. Supplier confirm the items and quantities of products that HQ ordered 6. HQ confirms information 7. HQ updates order information to warehouse 8. The supplier end new products to that warehouse for inventory 9. Warehouse confirm the information from HQ after receiving products 10. Warehouse sends the good s to the store for placement on shelves for customers 11. Store sells products to customers 2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? b) What are three important uses of this information at the store by the store manager and three important uses of this information by management at the headquarters– a total of six uses? (use a table). It is important that you give different responses/business uses for store manager and the HQ. Information Category Type 1: Product information - Product ID - Product name - Price of product - Product type Information Category Type 2: Transaction information - POS Transaction ID - Date of transaction -

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