Tanglewood Case Study 6

610 Words3 Pages
Job title | Department Manager | Item description | This is a behavioural interview question, which requires the applicant to draw on experiences in order to display initiative and good judgement in relation to future inventory and stock requirements. | Performance dimensions | * Task: Undertake ordering processes to sufficiently stock the store for future periods. * Knowledge: of store restock processes and procedures, store financial limits. * Skills: in analysis of financial and operational data. * Abilities: take initiative, good judgement. | Interview question | Tell me about a time when you had to make decisions on how much inventory was needed for future periods based on sale figures. | Original scoring key | 1 point: applicant has no experience in ordering stock or being involved in the process of predicting future amounts of stock needed.2 point: applicant has no experience in ordering stock but some experience in the process of predicting future needs.3 point: Applicant has little experience in ordering stock but sufficient experience in predicting future inventory needs.4 point: Applicant has some experience in both ordering and predicting inventory for future periods.5 point: Applicant has extensive experience in both ordering and predicting inventory for future periods. | Interviewer comments | The individual who piloted this item liked the simplicity of the question and believed it was well understood but felt the scoring key was too non-specific and needed to identify how and at what level the KSA’s were being used. In response to this we have changed the 5-point question to read “Applicant has used their own judgement and knowledge of store procedures on numerous occasions to order and predict inventory for future periods. And based on this “best” answer the remaining 4 point criteria included elements of the KSA’s being tested.

More about Tanglewood Case Study 6

Open Document