Fast Fit Case Study

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Ricardo Viejo MISM 2301 8:00 AM Case Study #1 01/05/10 Fast Fit Case Study 1. Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer. 3 Customer Warehouse Store Supplier HQ 1 2 4 5 6 3 Customer Warehouse Store Supplier HQ 1 2 4 5 6 1. Customer pays money for products to store. 2. Store pays headquarters for the goods sold. 3. HQ pays suppliers for the received goods. 4. Supplier sends the goods ordered to the warehouse. 5. Warehouse delivers goods to store to restock inventory. 6. Customer receives products from the store in exchange for money 2 a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? Transactional Information * Transaction number * POS transaction ID * Payment method (credit/debit/cash) * Purchase date and time * Purchase receipt Product Information * Kind of product (Apparel/Equipment) * Size of the Apparel * ID of the product * Price of the product * Brand of the product Staff Information * Name of vendor * Vendor ID * Rank of the staff member * Department that the staff member is allocated to b) What are two important uses of this information at the store by the technician and by headquarters management – a total of four uses? (use a table) (It is important that you give different responses/uses for store manager and HQ) Uses of Information by Store Manager | Uses of Information by Management at HQ | * Depending on the product information the store manager is able to identify which products are sold more often and which are remaining in inventory. This
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