Employee Portfolio-Management Plan Charlene Williams MGT/311 12/18/2014 Justin Kendricks Employee Portfolio: Management Plan In this essay the main ingredients of the paper is the self- assessment and how they would work in the organization in which you work. There are different values and personalities involved in these assessments. Some may add value to the organization some may not. Communication has a lot to do with the assessment. Donna is the first employee and her assessment stated that she values her job and she is very creative and that is a very good asset to the organization and it adds value.
Though John had sympathy for the family pressures she was facing, but her unpleasant behavior was affecting the efficiency of the entire team and the organization. On the other hand, Andy another employee with CES and a team member for the waste management committee, made it worse by creating negativity in the mind of Vincent on the very first day of his office. Vincent resigned his earlier job because of the internal politics and did not want the same issues again. Vincent tough tried in altering Gwen’s job description but knew she won’t be satisfied with that too. John’s inability to anticipate issues and take up steps to resolve the conflict arising due to the Vincent’s presence is harming the output of the organization.
One of her biggest challenges was working with Douglas Henry, who was the company’s key punch and computer sections supervisor (Bennett-Alexander & Hartman, 2009). Rabidue and other female colleagues were exposed to Henry’s vulgarity, hateful comments towards women, and obscene posters demoralizing women. Upper management had been informed of it, but had only given Henry friendly advice to curb the behavior, which had not been effective. Rabidue was also faced with challenges of not being able to perform her duties or receive the same courtesies and benefits as the other managers such as: free lunches, free gasoline, a telephone credit card or entertainment privileges (Bennett-Alexander & Hartman, 2009). She was unable to take clients to lunch because of how it would be perceived.
Feedback is important to MSM driving school as they just opened a new website and it is vital they make it useable for all ages. If this is not done they show that they are not caring of their customers opinions meaning they are losing customers. Promotion of website When a new business starts a website they need to promote it so that it becomes noticed by the public. There are two types of promotions, online promotion and
Eager to begin, Karen sets up a meeting with a high-performing sales operations manager, Jacob Reynolds, who was referred to her by a friend in sales. She begins by asking questions about the business goals of the department, but he isn’t able to articulate what those are. His discussion is mostly tactical in nature. Karen quickly realizes that she has made a major mistake. She has not identified the true client, someone who can articulate the department’s business goals and with whom she can build a long-term partnership.
Role-playing takes place between the manager, programmer, and salesperson that act out roles to explore a particular scenario. They each specialize in their field, but the problems are that they are not working together as a team. By acting scenarios, they are likely to respond to different approaches and miscommunications. Louise, the manager, should have not take sides after calling out Ricardo for Frank to continue his problem. Frank may be the leading salesperson who has to deal with the situation when it actually happens (customer dissatisfaction).
The information gathered about job applicants is reviewed and the most appropriate applicant is chosen. The more effective the selection process, the more likely it is that the best possible candidate will be selected. There a variety of ways Mary can decide to do her selection process for example: interviews, application forms, psychological evaluation, or online or written tests. It is recommended that Mary uses the interview or the group interview format. This is because Mary is only required three staff and an interview is more personal therefore Mary can get an insight of the applicant’s personality, and see if he/she is suitable for the job.
Unfortunately, there are professional workplaces that discourage this type of thinking. A student may interview for a job that promotes critical thinkers, only to find out once they are hired, this is not the truth. Supervisors and managers see critical thinkers as a threat to their position and power. Critical thinkers need to learn thoughtfulness and sensitivity when offering their
Jennifer Tangeman University of Phoenix ETH316 Ethical Perspectives September 15, 2013 The two dilemmas in the ethics game simulation were The Mysterious Roses and Cold Feet. Each dilemma presented difficult ethical issues to be solved. In this simulation I play the role of management and I am in the position to make decisions that could have an effect on a large group of people. The dilemma Mysterious Roses places the reader as a Marketing Director. The Marketing Director receives emails from an employee who is concerned about a co-worker who is having trouble at work.
Nordstrom does not offer extensive training programs to its customers. Employees are paid on a commission basis, they are surrounded by a very competitive environment and it is ingrained in them that customer satisfaction is key. Employees needing to train new employees may not emphasize to the new employee why the need for customer satisfaction is so important. Also, because of the competitive environment, it may cause the employee to not train the new employee appropriately because of threat to their sales, which could in turn cause a misconception of their family environment. There is no training program for them that state any reasons why the culture of the company relies on customer satisfaction.