Competency 310.2.1 Ethical Issues In Business EVALUATION From the information given, it seems that company Q has a negative attitude towards social responsibility. Company Q has begun to listen to the needs of its customers, and is attempting to address those needs by supplying the desired products. However, it seems that company Q is selective in which customer’s needs it will address. By closing two stores in high crime rate, or in other words, lower income areas, they have sent the message that they appeal only to a more affluent crowd. Also, company Q’s only concession to changing policies is to begin carrying high margin, or high cost, products at all of its stores.
TASKSTREAM 310.2.1 – Ethical Issues in Business At a time when many small, local, independently owned stores are being overtaken and overwhelmed by much larger retail entities, some of these smaller retail providers are striking back at the behemoths by increasing their social responsibility footprint, and participating in the revitalization of their communities. However, in Company Q’s case, their commitment to corporate citizenship could use a little help. After closing stores in less-than-desirable neighborhoods due to lost revenues, responding slowly to repeated customer requests for popular items, and finally refusing to participate with their community food banks due to concerns that employees might steal donations before they could be delivered, Company Q needs to take a closer look at their attitude towards social responsibility. Social responsibility can be divided into four interrelated areas, with each part providing a foundation for the ones that follow. At the base is economic responsibility, with its focus on providing wealth and value for stakeholders.
Management also made the decision not to donate stale products to local charities, citing the potential for fraud and abuse should they do that. A third issue brought up was the decision to offer a limited inventory of health-conscious and organic products, after long-standing and repeated requests from their customer base. All three of the cited issues that Company Q is dealing with appear to have the decision process driven solely by the impact on the profitability of the company, without regard to anything else, which evidently is the perspective from which the company is operating. The stores were closed because of sustained losses, the day-old food is discarded rather than donated to a food bank because there may be some donated that does not meet the criteria for donation and the inventory of customer requested products is limited due to the high margin on those products and the potential to lose money if they don’t sell. Profitability is,
Wal-Mart’s sales were growing, and that meant that Target’s sales would go down since consumers preferred Wal-Mart for Target. The inability of Target’s managers to identify a solution to the problem of dropping sales and develop a viable course of action also affected Target’s performance. Another micro environmental factor was the thriftiness of customers all over America, which endeared them to Wal-Mart. The impatience of Target’s shareholders and the pressure they exerted on the company’s board to deliver was also a major factor. The marketing strategies that were adopted by the management also failed to turn things around.
This growth in itself was a challenge because Elizabeth over estimated the growth capacity of her business. This in turn cost herheavily since she ended paying for unused space in the new facility. Elizabeth could have avoidedthis additional operating cost by analyzing the growth trends and potential of her business before relocating to a new facility.It is through such business growth potentials analysis that one is able to makestrategic management decisions (Stokes & Wilson, 2010).She could have also considered inviting business experts who could have advised her correctly after doing the study on the Biddy’s bakery for sometimes 2. What is wrong with the proposal made by the team of business students? Why?
Wal-Mart’s sales were growing, and that meant that Target’s sales would go down since consumers preferred Wal-Mart for Target. The inability of Target’s managers to identify a solution to the problem of dropping sales and develop a viable course of action also affected Target’s performance. Another micro environmental factor was the thriftiness of customers all over America, which endeared them to Wal-Mart. The impatience of Target’s shareholders and the pressure they exerted on the company’s board to deliver was also a major factor. The marketing strategies that were adopted by the management also failed to turn things around.
The retailer would receive an order from the customer, we then in turn place an order for a specific amount to the wholesaler, who places the order with the distributor, who then places an order with the factory. All the participants have a mutual objective: reduce the cost associated with the backlog which could put you out of business, but at the same time minimize inventory shortages which could also put you out of business. Before starting the game, the inability to keep the lines of communication open definitely hindered our effectiveness. This caused a huge problem for us even though during the first game the customer demand stayed the same. My experience and frustrations In game one; I was assigned the role of the retailer.
The overall issue that Kinko’s faced in this case is the loss in revenue beginning from the late 1990’s. Gary Kusin who was chosen to lead the company in the right direction felt that problems began mainly when customers no longer had the fanatical dedication that they did for the company. Previously they came to the store for help in solving their problems, and for ways and suggestions to make things better. They saw kinkos as a place where they were bound to find a solution to their problems. As time progressed customers lost that level of commitment to the stores.
The new development would be a great addition to the community but it will have to make the needed changes to build it in several areas of the town. The possibility that the Mayor should look in to is that of asking the town’s people or the developers to help build a new area for the seniors. This would make the developers look better and would give newer facilities to the seniors. This would also work out better if the developers could modify its plans to accommodate the seniors and take suggestions from the town people. The two things the Mayor must contend with is the fact that if he goes for one project over the other he will lose those voters in the next election; this is a politician’s worst nightmare.
Answer: Because of the fact that soft goods are continuing to decline in the way of specialty stores, more and more people are finding what they need from the department stores. This leads to the fact that the people who ran these specialty stores will be looking to cut cost and one way of doing this is to lease from a department store. This allows that owner to continue thier business without having to pay for a place to conduct business. This eliminates cost for the owner and allows the department store to bring in someone who is well versed in that area and overall it increases the sales of the specialty store and the department store 3. How