Emotional Intelligence at the Work Place

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Toggle navigation My accountUK Essays UKEssays PSYCHOLOGY The psychology essay below was written by one of our professional essay writers to help you with your studies. Print Download Reference This Reddit This submit to reddit Emotional Intelligence at The Work Place Introduction The emotional intelligence field is a very new area of study in psychological research. The definition therefore is varied and is constantly changing. It was only in 1990 that Salovey and Mayer came up with the first published attempt in trying to define the term. They defined emotional intelligence as “the ability to monitors one's own and other feelings and emotions, to discriminate among them and to use this information to guide ones thinking and actions”. (Salovey P. & Mayers, J.D, 1990) Emotional intelligence to a larger extent involves “emotional empathy” which is the ability to concentrate on one's emotions and recognize mood both of themselves and others. It further describes how well one is able to adapt to various life challenges like stress and difficult incidences. It also involves the ability balance “honest expression of emotions against courtesy, consideration and respect”. This would obviously involve possession of some level of good social and communication skills. Get help with your essay Services UK Essays offer a wide range of services to help with your academic studies from essay writing to marking and proofreading: Free Essays Free Dissertations Place an Order http://www.zeroriskhr.com/Articles/EmotionalIntelligence.aspx Emotional intelligence is often times measured using the Emotional Intelligence quotient (EQ) which is more of a description of the capacity or ability to perceive, then assess and eventually manage one's own and others emotions, To date there are 3 main emotional intelligence models which include: Emotional

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