Emotional Intelligence Essay

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The Four Components of Emotional Intelligence Abstract Communication is a major component of emotional intelligence models. While we learn about persuasive writing, presentations, bad news, and good news in our everyday life, be it home, work or school, we must also look at the effects emotional intelligence also has on our everyday life. Emotional intelligence encompasses all areas and aspects in business communication. The purpose of this paper is to show how emotional intelligence is a part of what makes some people good business communicators and others poor ones in business. If we knew which organizations had a high-level or which had a low level of emotional intelligence, hypothetically that information could help us improve business communication concepts more efficiently in our society. Emotional intelligence is the ability to perceive emotions, to access and generate emotions to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth (Mayer & Salovey, 1997). In essence, Emotional Intelligence (EI) is about recognizing and managing your emotions and those of others. There is a solid research basis from the fields of psychology, neuroscience, and business leadership. There are four fundamental aspects of EI (as measured by the Emotional Competence Inventory, published by The Hay Group): Self-Awareness, Self-Management, Social Awareness, and Relationship Management. Perceiving emotions is the initial area of emotional intelligence and the most basic area that has to do with the nonverbal reception and expression of emotion. Evolutionary biologists and psychologists have pointed out that emotional expression evolved in animal species as a form of crucial social communication. Facial expressions such as happiness, sadness, anger, and fear, were
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