Eco 372 Week 1

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Week One Student Guide In Week One, you are introduced to organizational behavior (OB) as a discipline. You also learn about a number of individual characteristics of employees, and you review both the effects those characteristics have on organizational performance as well as management methods that best align with those characteristics. You will address specific employee characteristics, including attitudes and job satisfaction, emotions and moods, personality and values, and perception and individual decision making. It is important to address the self-assessments at this time by identifying the people you would like to take these assessments. Remember that each person will need to complete several of these assessments for you to be fully prepared for Week Two. Individual Employee Characteristics OBJECTIVE: Evaluate individual characteristics of employees. Resources: Ch. 3–6 of Organizational Behavior Content • Ch. 3: Attitudes and Job Satisfaction o Attitudes • What Are the Main Components of Attitudes? • Does Behavior Always Follow from Attitudes? • What Are the Major Job Attitudes? o Job Satisfaction • Measuring Job Satisfaction • How Satisfied Are People in Their Jobs? • What Causes Job Satisfaction? • The Impact of Satisfied and Dissatisfied Employees on the Workplace • Ch. 4: Emotions and Moods o What Are Emotions and Moods? • The Basic Emotions • The Basic Moods: Positive and Negative Affect • The Function of Emotions • Sources of Emotions and Moods o Emotional Labor o Affective Events Theory o Emotional Intelligence • The Case for EI • The Case Against EI • Ch. 5: Personality and Values o Personality • What Is Personality? • The Myers-Briggs

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