Trends in Business Communication Matthew Tirone COM/285 June 20, 2011 Dominic de Lacy Trends in Business Communication Having good communication skills is essential for being successful at work. There is verbal, written, and electronic communication, you will be asked to read, listen, ask questions, and work with others in teams. In the workplace you are required to communicate with your coworkers, supervisors, customers, suppliers, and many others. So building your communication skills is essential in the business world. Business communication plays a big role in your day-to-day activities at work and will help you manage your daily work activities.
Many offices have employees participate in conference calls using technology such as Skype or various other VOIP services to communicate with satellite offices or international clients. Because of the rapid pace in which technology is advancing, it is also necessary to keep upgrading your skills to meet those demands and stay competitive in your position. In Contrast to a specific set of skills is a broader knowledge or certain set of “soft skills” which are also paramount. Interpersonal skills are vastly important because they are what create a good first impression when applying for a job. A favorable first impression and interview will “make it or break it” for many people in this competitive job market.
Technology has improved the way new employees are screened. Now, with the use of computers and the proper software human resources can conduct background checks on potential employees, thus helping in the hiring process. Whenever I apply to to a job I’m subject to a background check, this is possible by signing a consent form to make my record available to the employer. Changes have facilitated HR to conduct business in a faster way. The use of technology has made it possible to hire and retain employees.
“New software programs and devices constantly enter the market to help business communication. On the other hand, new technology and helping employees and employers master it requires a huge capital investment.”( Locker & Kienzler 2008). Electronic tools like personal digital assistants (PDAs), wikis and teleconferences help to raise production and ways of communicating with customers. On the other hand, other professional business people realize that they are “weighed down” by the new electronic communication tools and the time it takes to discover the valuable use of these communication tools requires money, training and time. Email has become a chosen way of communicating to customers and other co-workers.
Role of Technology Paper Anthony Bando University of Phoenix BIS/318 Damien Edwards October 24, 2011 In today's business society, technology including hardware and software, is a critical role of all major businesses and corporations. Technology is essential in this current place in time to compete in the retail business. Technology can make the lives of a company easier as well as consumers who are willing to use it and save time and sometimes money. Technology can be in many different forms within an organization. Certain technologies enable customers and employees to communicate needs faster.
The impact it will have on the employees is that they can develop their knowledge and quality of there work. They will be able to get more work done because the computer will be running at a higher speed. The employees might have a more positive impact of the company because they can see money being spent on them. Procedures started with technology, which was simply, and plain, which involves more human quality just to make a spread sheet. However, the impact is that throughout years technology has changed for the better and it now allows employees to allocate the work, which needs to be done on a visual computer system e.g.
Technology Risk Presentation Tammy Radcliffe XACC/210 • Limitations of Technology for E-Business System Technology is crucial in the daily operations of any business. Production of services is related to the technology used and it encourages an increase in productivity. Upgrades in technology gives an organization advantage to the competition. This could be cost effective to the organization compared to hiring new employees and paying high salaries in the long run. Technology has had several downfalls as well.
It often raises other issues like chain-of-command, confidentiality, timeliness of disclosure, etc. Then there are the typical HR issues such as when is the employee working and how does it impact wage/hour regulations? New practices regarding recruiting, background checks and employee relations as it pertains to social media are becoming important regulatory issues in the discussion of tools and working locations outside a factory or office building. There also are employees who prefer to use their own equipment for business because they can tailor it to their personal needs and it may be better than what the organization furnishes with tight budgets. The more you dig into this topic, the more convoluted it gets.
Organizational charts can improve efficiency by making it clear who is responsible for what area of the business. A formal outline of the structure will also give the company a guide to employee qualifications when it is time to promote or create new positions within the organization. Each location has its own set of executives that employees report to. However, FedEx has a large, highly skilled workforce so they encourage employee autonomy and self-control. Because the external environment is uncertain and frequently changing they decentralize
The use of technology has made it easier to communicate instantaneously with coworkers no matter their location. Virtual teams have become necessary for the daily operations of organizations in order for them to remain competitive. According to the text book, we need virtual teams to effectively engage in organizational learning. Knowledge has become the currency of organizational success and globalization has ensured such knowledge is scattered around the world.” (McShane et al page 210) There are disadvantages to virtual teams. One of the enduring problems is that virtual teams lack the quality that face-to-face communication offers.