Johnson & Johnson’s mission statement is “To embed diversity and inclusion into our business to drive innovation and growth ensuring we better serve patients, customers, employees, and our communities” . They know that in order to have a company which is thriving and growing, they must have a diverse group of people working for them. “We recognize that differences in age,
So I have no problem giving credit to where credit is due. All in all COMM 150 has been helpful to my academic career, but more so the teacher. I believe without COMM 150 I would still be trying to Wikipedia for my research assignments and receive a low grade on my papers. So I am truly thankful for all the annoying assignments I had to complete. I also look forward to doing more papers in the future on my career and other things; since the more knowledge you have the better off you will be in
However, having someone that fits the organization’s culture and missions is also important for Tanglewood. Specific or General KSAOs: I think that Tanglewood should focus on the specific KSAOs because any organization would want to hire someone that can fit the job competencies with a vast knowledge of the job and the skills to perform effectively. Exceptional or Acceptable Workforce Quality: Tanglewood doesn’t really target temporary employees so exceptional workforce quality would work better for them. This would give them the opportunity to invest in their associates and make sure that they grow within the organization. Active or Passive Diversity: I would say that Tanglewood should look into active diversity because it meets the diverse needs of the customers.
The use of technology has made it possible to hire and retain employees. • Why is diversity important in the work environment? What can organizations do to encourage diversity? How is HRM involved in the area of diversity? Variety in the workplace has been a hot subject for human resource specialists all over the business sector.
He wanted a brand supported by process, a path that would be able to consume the markets now to be able to have enough capitol for another market to relieve them of its pressure. The relationships built between suppliers and distributors would be able to help them with business practices in the future resulting in significant savings and service levels. This is achieved by maintaining communication with both Technical innovation and imagination from both parties, to develop the best possible system to satisfy both needs. The company used
Jobs that have specific qualifications or task that are defined should be a Person/Job Match. Jobs that are poorly defined should be a Person/Organization Match, that is matched with the vision of the company. Having specific knowledge, skills, and abilities is needed for some jobs but the greater needs for the company would follow a more general path. Having a general skill set such as flexibility, ability to learn, and communication skills will enable your department to place employees across a variety of jobs and develop their more specific talents as the company has needs. While any company wants to employ exceptionally quality minded employees they are also faced with the fact that they are less experienced than the acceptable quality workforce.
They yield pretty good results looking at the tables. I feel if they feel they are succeeding with referrals they should continue to do so. Even though, Northern Oregon, the use of a staffing agency yields good results, each division should make their own decisions. I think the effects would increase the yields and turnover would decrease, although your costs would increase per person hired. Question 5 – Customer Service Quality I feel that other measures would be to continue to train the employees on customer skills.
Some of the executives have found that diversity strategy has become Allstate’s competitive edge. Allstate focuses on two major strategies: Internal diversity- is where Allstate shows the employees how they can excel in the company by giving them the tools, resources, and opportunities to succeed. External diversity- is where Allstate is making certain that the workforce matches the backgrounds, experiences, and sensitivities of the market it serves (Hellriegel, & Slocum p. 215). The diversity index at Allstate asks the following questions of employees: • To what extent does our company deliver quality service to customers regardless of their ethnic background, etc.? • To what extent are you treated with respect and dignity at work?
Reflection To realize their goals, organizations need to enlist the support of their employees. This assignment has provided me the insight to be able to identify some of the barriers that has complicated the communication process within my organization. Through my research I have gathered that communication cannot be easily defined but the conclusion has been the same among all researchers. They all agree that effective communication is a vital component in the achievement of high customer satisfaction. During my research I have concluded the foundation of a good organization is regular and complete communication.