Bus 520 Week 4 Allstate Insurance Company

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Running head: ALLSTATE INSURANCE COMPANY Week 4 Assignment Strayer University Leadership and Organizational Behavior-BUS 520 Dr. Danette O’Neal October 27, 2011 Abstract This paper will discuss the goal setting process, competitive advantage of using the Diversity Index, and the types of high-performance reward systems that should be used to motivate employees to reach their diversity goals at Allstate Insurance Company. Allstate Insurance Company acknowledges and values the ways in which its workforce is different, including age, national origin, sexual orientation, physical ability, religion, race, gender, family status, work and life styles. Allstate is looking for effective ways to improve their performance goals. Its executives…show more content…
Some of the executives have found that diversity strategy has become Allstate’s competitive edge. Allstate focuses on two major strategies: Internal diversity- is where Allstate shows the employees how they can excel in the company by giving them the tools, resources, and opportunities to succeed. External diversity- is where Allstate is making certain that the workforce matches the backgrounds, experiences, and sensitivities of the market it serves (Hellriegel, & Slocum p. 215). The diversity index at Allstate asks the following questions of employees: • To what extent does our company deliver quality service to customers regardless of their ethnic background, etc.? • To what extent are you treated with respect and dignity at work? • To what extent does your immediate manager/team leader seek out and utilize diverse backgrounds and perspectives? • How often do you observe insensitive behavior at work, e.g., inappropriate comments or jokes? • To what extent do you work in an environment of trust?…show more content…
First, are informal rewards-interaction with others who are co-workers, superior and customers. Second, is profit sharing-gives employee a portion of the department’s or organization’s profits. Third, are skilled-based pay programs-compensating an employee according to the number and level of job-related skills they have mastered. Last, are flexible benefits-allowing employees to choose the benefits that are important to them (Hellriegel, & Slocum p. 213). Allstate could use informal rewards to motivate their employees by having employee of the month. Allstate can hang a brief biography of the winner in their break room and possibly this person can have a closer parking space for the month. Whenever they get 12 people for the year, they can pick one person who will become employee of the year and that individual could receive monetary gifts and/or a
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