Business Ethics Case Study: Kudler Fine Foods

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Kudler Fine Foods Introduction “Kudler Fine Foods is a very popular gourmet store that has three locations in southern California (La Jolla, Del Mar, and Encinitas)” (Virtual Organization, Apollo Group 2011). All stores carry domestic and imported goods. The main objective is to have the maximum profit in providing quality products as well as service to the consumers. KFF wants the company to have a considerable increase in growth. The company now wants to expand its services by improving its operations. It also wants to increase loyalty and profitability of its consumers by increasing the consumer purchase cycle. KFF wants to expand its business through Electronic Commerce. Doing business through the use of the Electronic Commerce,…show more content…
• The business organization should provide specific information to the consumers on the online service to the E-Commerce Regulations. • Kudler organization has to follow the advertising and promotional guidelines according to the E-Commerce Regulations. • The company will have to take into account that physical signatures are required. • The taxation laws of other countries have to be considered. • The consumers should have access to viewing and printing contracts and all terms and conditions. The mentioned considerations listed above are required under the Frequent Shopper Program of Kudler Fine Foods. Ethical Considerations of Frequent Shopper…show more content…
Financial Analysis In developing the Frequent Shopper Program, this will require funding in different fields. The Sales and Marketing department will have an expenditure on market research and advertising. KFF stores will have an expense on the online registration and website development. Another area that will acquire an expense is the accomplishments of legal rules. The reason of all the expenditures can be done by the financial determination of all the expenses. The budget can be determining the expenses and revenue from the previous year. If the revenues will be higher than last year, the expenditures will be a plus for the store. The comparables of the revenue with the sales plan of the store will be another area to focus. The process of attracting new customers can be an alarming duty for any business. The frequent shopper program can be a productive implementation for structuring a loyal consumer foundation at Kudler Fine Foods. Rewarding consumers with points to exchange for delightful items will hold customer loyalty. The direct approach developed by KFF should focus on the privacy concerns or legal issues will arise. Making sure that consumers are aware of how ones personal information will be used will keep confusion down. Security and privacy of consumers personal information should
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