Ba 203 Work in a Business Environment

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NVQ Knowledge BA203 Work In a Business Environment 1.1 Describe what is meant by diversity and why it should be valued * Diversity means valuing each other regardless of intelligence, beliefs and backgrounds. * Diversity should be valued as nobody is completely the sane and everyone has differences that separate them from the rest. Valuing diversity is key as everyone has something to offer to a business which may be stronger than somebody else. * Diversity allows different points of views to be had and different perspectives on other subjects that you may not think of. 1.2 Describe how to treat other people in a way that is sensitive to their needs * Treating other people the way that they want to be treated is a way to treat other people in the way that is sensitive to their needs. * By figuring out what each person’s personality is like you can then judge how and what you need to do to be nice and supportive to that person whether it be a colleague or a stranger. 1.3 Describe how to treat other people in a way that respects their abilities, background, values, customs and beliefs * By being open minded and tolerant it allows you to remember that people have other ways of doing things and different ideas than yourself. * So by having an open mind about everything people’s ideas and thoughts will all equally be analysed and taken in by yourself and others around you. * Asking questions is a good way to seem interested in the person and their background. 1.4 Describe ways in which it is possible to learn from others at work * By sitting with them as they complete their work, asking questions as you go along. Sitting with people will allow them to get on with their work so they’re not as distracted as if they were to sit with you and talk through everything. Also with sitting with your colleagues
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