Diversity means different individuals valuing each other regardless of intellect, talents, age or creed. Everyone in the workplace has to be treated equally because everyone has something to offer and a strong factor/skill that they can contribute to the company. They enrich a society because they allow people to experience different thinking processes, to see that there is more than one way of approaching issues or living one's life. Diversity brings other point of view and perspectives to different situations. Mixing with different people can help us to overcome fears and prejudices having people from diverse backgrounds in the work place will bring different talents, skills and knowledge.
For example : To making and developing new relationships at work : the way, how we speak and comment, listen and watch, to a newcomer can make them feel welcome, as we take an interest and , when we smile to a child , a young person, and others. We are building and developing our relationship with them . To giving and receiving information at work: we will be expected at work, to give and receive different types of information. For example :about, special diet , food allergy , or any request from parents or carers. Also a child can tells us some news, or a parent asks a question.
1.1 Explain reasons for knowing the purpose of communication Communication is important to any business, all colleagues need to be able to communicate to each other and to customers via phone, fax, email, face to face. If we spoke to a colleague disrespectfully this would impact on our work as it would course friction in the working environment and means team work is not at its best which important to a business so every employee works efficiently. If employees were rude to customers this would have an effect on the company as it would damage the reputation and loose us business. At Traplet it is important for all departments to communicate as we all work on making sure the magazines go to print on print date, without communication we wouldn’t know what stage the magazine was at, the page count, if we didn’t communicate the advertisers would over or under sell on the pages, the editors may not get articles in on time, proof reading would be rush and mistake would be made. For these reasons, it is important all departments liaise with each other to make sure the magazines goes to print on time.
Diversity challenges us to recognize and value all sorts of differences in order to make our environment a better place for everyone to work. | Diversity is visible and non-visible differences which include personal characteristics such as background, culture, race, personality disability, age, gender belief are religion. | Equality | Equality is about making sure people are treated fairly and given fair chances. Equality is not about treating everyone in the same way, but it recognizes that their needs are met in different ways. | Equality focuses on those areas covered by the law, Equal wages for the employees with same qualification, experience doing the same job.
Camenisch’s view is that the goods and services are the center of the business ethics for they promote the profit. However, the goods and services must be in the interest of all persons and all future generations of people. Business should not use resources irresponsibly at the risk of leaving nothing for others. It should be the focus of business ethics to interact within society while enabling “its members to flourish, specifically that part which deals with the provision if the material means for sustaining and enhancing life.” (p. 288) D. W Haslett’s argument is that inheritance is unjustified. Wealth is the accumulation of money that is passed on to future generations which is different from income which is the money earned in one’s lifetime.
However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
In general, by sympathising with a person, you go a long way to dealing with their needs as well as possible. 1.3 Describe How To Treat Other People In A Way That Respects Their Abilities, Background, Values, Customs And Beliefs. When dealing with people, it is essential to have an open
Rights theory, not astonishingly, thinks about with the means of rights, as well as basic human rights and property rights. One argument in rights theory is that property rights mustn't override human rights. From a CSR perspective, this may mean that whereas shareholders of a company have bound property rights, this doesn't provide them license to override the fundamental human rights of staff, area people members, and alternative stakeholders. O Deontological theory. Deontological theory deals with the idea that everybody, as well as company managers, incorporates an ethical duty to treat everybody else with respect, as well as listening and considering their wants.
Even if you fundamentally disagree with another Individual’s attitudes and beliefs, they have the right to hold them, the same right as you have. Respect this. Promote empathy. Considering life from their perspective may help you to appreciate their attitudes and beliefs. Empathy means identifying with that Person’s position, in order to understand from their perspective.
Worldwide Telecommunications Inc. management must identify the immediate need for action and willingly commit to the use of any necessary means of managing the influx of diversity in the workplace. “Even though diversity training may help workers intermingle and coexist with diverse demographics of people, ultimately it does not prepare employees to handle different types of people from varies places around the world when communication and teamwork break-down (Silversparks, 2010)”. Previously, multicultural training has been developed with a focus on cultural concerns often not identifying that when cultures mix in corporate America, conflicts such as tension, breakdowns in communication and