AC 1.1 Communication is important at work for many reasons. Your team must be able to interact with each, this will help the work or job get done. As quickly and effectively as possible. Also this helps morale within the team, and helps more free following communication to continue. For work to take place the manager or leader must be able to communicate to the tem what she requires.
Identify different reasons why people communicate. Explain how effective communication affects all aspects of own work. Explain why it is important to observe an individual’s reactions when communicating with them. There are many reasons for communicating. • To express an emotion or a need.
• If you allow your own preferences to dominate your work with people, you fail to perform to the standards set by the UK regulating bodies, they require workers to respect and promote people’s individual views and wishes. • To make the right response when there is a clash between your views and those of the people you are working for, you have to identify and understand your own views and values. • Lots of people are better suited to working for themselves which isn’t always about an inability to follow orders; it can be for many reasons exclusive per company/boss. • Own Values: you may be working shifts you don’t like, and not be able to do anything about it, events like these will lead to disagreements with how your boss sees’s things and how work is
Organizational cultures also can be created and maintained by the organizations managers, leaders or supervisors. Organizational culture is a common understanding shared among a group of individuals, and a certain type of behavioral patters within the organization that causes employees to interact in a certain manner with one another. Citigroup’s organizational culture has an effect on employee’s performance level, productivity, customer services, and behavior. The current organizational culture of Citigroup mainly has been determined by what has been working in the past for the organization to remain successful. With Citigroup’s organizational culture it has guided employees toward the behaviors and attitudes that have put the company at risk.
tell us how we should be working. We can use them to think about the way we work and measure ourselves against them. 4. Describe how own values, belief systems and experiences may affect working practice (1.1.4) Value is how much you respect yourself as an individual. If you don't have any values or respect then the people at the work place won't respect you at all causing you or any person to feel uncomfortable and work won't get done because there is no confidence.
When there is a team mentality employees are more likely to do their best. To further improve productivity, a supervisor should have the ability to delegate tasks appropriately. He or she should know how to delegate job duties in a way that achieves maximum performance and highlights employee strengths rather than weaknesses. Supervisors should be mindful of how much work they are delegating and do not forget to encourage and compliment their employees for their
There is no training program for them that state any reasons why the culture of the company relies on customer satisfaction. So in this case some employees may feel resentment for having to put so much effort into making their customer happy. For instance, some Nordstrom employees may feel that it is too difficult to meet the needs of some of their customers. Employees are expected to go out of their way, even to work long hours or beyond their hours to meet their customers’ needs, but they do not get compensated for any overtime. The environment for this employee could be very stressful and cause them to not want to put much effort into sales.
A change agent has to put their personal feelings aside and look for what best for their employees and the company as a whole. Change is not about the change agent it is about the company and the employees and how will it affect them. Unfortunately it appears as though it is rather common for managers to simply go into change blind and have little conception of what they my be up against. Management often runs into a fire without the necessary tools to generate a successful outcome. It may be a combination of arrogance and ignorance that enables them to simply drive the company blindly.
Motivation in the Workplace In the workplace, there are many factors that affect people’s job satisfaction, performance and overall happiness in their working environment. Employers are constantly trying to hire motivated, hard working employees, however after being in a job for a considerable amount of time, how do you keep workers motivated? Motivation is a key aspect that relates and affects many, if not all aspects, in the workplace. There are various types of motivation that stem from different places and are created through varied tactics. Having employees positively motivated is a key aspect that managers strive to achieve.
Identifying gaps and Recommending initiatives to support a more balanced work life culture. Overview This report has been organized depending on the factors that were considered while evaluating the effectiveness of the WLB programs at ABC Corp from least to most important. They are: Demographics, Work Location, Work hours, Job satisfaction and Importance of WLB. Background Work life balance is the minimization of conflict between work and non-work demands. Many companies now offer WLB programs as an imbalanced WLB can have a negative impact on an employee’s well- being, mental and physical health and eventually on their individual performance in the company.