Cobham Management Certification Programme ILM Level 3 Award in Leadership and Management Understanding Leadership Styles Factors that Influence Leadership Styles in the workplace There are many factors that influence the choice of leadership style and behaviours that team leaders and managers may decide to use in the workplace but may include factors such as: * The Task – Is it routine or business critical, must a decision be made immediately or is there time to consider the options and the impact on the business? * The Team – What skills and experience are available, are they willing and are they used to making decisions? * History – What has happened in the past and what knowledge do we have? The best managers can adapt their leadership styles appropriate to the situation or task in hand and this may well change during the project’s duration to ensure a successful outcome. The Hersey Blanchard Situational Leadership Theory was created by Dr Paul Hersey and Ken Blanchard in their book “Management of Organizational Behaviour” (Hersey, Blanchard & Johnson 2007).
PurposeThe purpose of this assignment is to provide you with a detailed understanding of the of the recruitment documentation used when recruiting and retaining staff. | Writing framework 1. | Introduction, what are you planning to do and which company you are basing your work upon. | | 2. | List each document used in the recruitment process your organisation, use documents you find as evidence | | 3.
The company is looking to consolidate its current management strategy which is comprised of both the corporate and store level components. The corporate staffing service collects data needed for recruiting, selection and retention, and then forwards those recommendations to management of each store. Management is then left with the responsibility of recruiting,
BUS 508 Final Exam Solutions http://www.homeworkwarehouse.com/downloads/bus-508-final-exam-solutions/ BUS 508 Final Exam Solutions Part #1 Question 1 Tactical planning is primarily the responsibility of ________. Question 2 Management is the process of achieving ________ through people and other resources. Question 3 A written explanation of an organization’s business intentions and aims is called a(n) ________. Question 4 The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________. Question 5 According to Maslow, an individual’s first priority is given to which level of need?
MT0822A Managing Organisational Performance Abstract The report I have compiled reports the importance of managing stake holders in The John Lewis Partnership Organisation, the primary stakeholders of JLP and the interests of each in the reduction of 25 call centres to two. This report will also cover the value of motivational models within the JLP and how employee needs are being met by in that organisation on Maslows hierarchy of needs model. Finally the report will cover the reasons for the change in the JLP and how this change can be managed in an organisation. Introduction The purpose of this report is to show the importance of managing stakeholders and their importance in an organisation, the value of motivational needs within an organisation and the reasons of organisational change. The report will also identify John Lewis's primary stakeholders, their level of interest and importance in the plans to replace 25 call centres with two.
Week Four Learning Team Reflection Team E MGT/311 October 7, 2013 Week four focused on a number of concepts that will prove beneficial moving forward with our time here at Phoenix and beyond into the workplace. The major concepts covered in week four included the effect of organization structure on behavior, the effect of organizational culture on individuals within the organization, and the effects of power and politics on behavior within the organization. The effects of organizational structure on behavior are predicated on relationships and performance. This all depends on who makes the decisions. Rewards and promotions are dictated on the organizational structure.
Unit one: Principles of personal responsibilities and working in a business environment Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer |Learning objective |Place in Assessment | |1.1 Identify the main points of contracts of employment |Question 1 Page 1 | |1.2 Identify the main points of legislation affecting employers and employees |Question 2 Page 2 | |1.3 Identify where to find information on employment rights and responsibilities both |Question 3 Page 3 | |internally and externally | | |1.4 Describe how representative bodies can support the employee |Question 4 Page 3 | |1.5 Identify employer and employee responsibilities for equality and diversity in a business |Question 5 Page 3 | |environment | | |1.6 Explain the benefits of making sure equality and diversity procedures are followed in a |Question 6 Page 3 | |business environment | | 1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your
Level 2 Certificate in Principles of Business and Administration Unit one: Principles of personal responsibilities and working in a business environment Section 1: Rights and responsibilities at work 1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information). [1.1] Four main points that would appear in a contract of employment are: 1. Name of the employer and the employee 2.
ILM Level 4 Award in Leadership and Management Understanding the Management Role to Improve Managerial Performance Work Based Assignment Candidate Name: Stephen Hughes Date Submitted: 8th April 2013 Contents |Contents |Page | | | | |Introduction |3 | | | | |Understanding the specific responsibilities of middle managers in enabling an organisation to achieve its goals |3 | | | | | | | |Understand how communication and interpersonal skills affect managerial performance in the workplace |6 | | | | |Be able to assess personal development opportunities to improve own managerial performance |7 | | | | |References
Reflective Review: Leading a Team Effectively – Unit M3.36 This aim of this reflective report is to review how I lead, support and develop my team to achieve its goals. I have been asked to complete this by describing my organisation and my team’s role within it, explain how I communicate to my team members the team’s objectives and how they contributed to fulfilling the goals of the organisation or the project, assess how effective I was at communicating the common sense of purpose to the team and provide examples of actions I have taken. Introduction My organisation, is a claims management company based in the UK, who specialise in the recouping of compensation for customers who have been mis-sold Payment Protection Insurance by banks. The company consists of four main operational departments – Sales, Customer Service, Case Management and Administration; my team is based within the Case Management department. My team consists of twelve Case Managers whose role is customer-focused with the task of ensuring the successful progression of all cases assigned to them whilst ensuring all inbound calls are answered and maximum customer service and confidence is maintained.