Unit one: Principles of personal responsibilities and working in a business environment Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information). Employer’s/Employee’s name Start date: Main Place of Work: Job title: 2a) List three key points of legislation that affect employers in a business environment. Health and Safety Equality Data Protection 2b) List three key points of legislation that affect employees in a business environment.
Contents Understanding negotiation and networking in the workplace Know how to influence and negotiate with others to achieve objectives 1.1 Explain the general principles of negotiation 1.2 Explain a relevant technique for influencing others to achieve workplace objectives 1.3 Describe how to reduce resistance and minimise conflict to achieve a win-win situation in the workplace during negotiations Understand the value of networking 2.1 Explain the value of networking 2.2 Identify an appropriate network for a manager in the workplace 2.3 Describe methods to establish and maintain effective professional relationships with the identified network 1.1 Explain the general principles of negotiation Negotiation is the method of settling differences. It is a process which a compromise or agreement is reached whilst avoiding argument and dispute. In any disagreement, individuals aim to achieve the best possible outcome for their position. However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the key to a successful outcome. It is important to understand the four key principles of negotiation: Principle 1 – Build trust through mutual understanding and meaningful communication Principle 2 – Focus on revealing underlying interests rather than positions Principle 3 – Widen the options for finding a solution Principle 4 – Reach agreement that satisfies interests and adds value for all parties There are times when there is no need to negotiate formally but remembering the key facts as above will be helpful.
A good _________ enables an accounting manager as well as auditors to follow the path of the data recorded in transactions form the initial source. 14. A control activity of an internal control system that focuses on structuring work assignments among employees so that one employee's work activities serve as a check on those of another employee is called ______________. 15. What kind of analysis should be performed when considering if an internal control procedure should be implemented?
SOUTH BIRMINGHAM COLLEGE CERTIFICATE IN BUSINESS & ADMINISTRATION NVQ LEVEL 2 UNIT 201: MANAGE OWN PERFORMANCE IN A BUSINESS ENVIRONMENT NAME: |Outline guidelines, procedures and codes of practice relevant to personal work | |There are a number of guidelines and procedures in the work place which enable employees to work more efficiently and effectively. | | | |Examples of procedures, guidelines and codes of practice relevant to my work are: | | | |Procedures - Reporting absences to Boston HR, Reporting Training needs, following the aid procedures and requesting annual leave through | |HR21 self-service systems. | |Codes of practice - Good customer service, PCA3 Produce Check Amend. Response Time (Initial acknowledgement, Substantive response and | |response chase. Data protection, Ensure personal computer is locked when away from my desk and disposing of paper work correctly.
MT0822A Managing Organisational Performance Abstract The report I have compiled reports the importance of managing stake holders in The John Lewis Partnership Organisation, the primary stakeholders of JLP and the interests of each in the reduction of 25 call centres to two. This report will also cover the value of motivational models within the JLP and how employee needs are being met by in that organisation on Maslows hierarchy of needs model. Finally the report will cover the reasons for the change in the JLP and how this change can be managed in an organisation. Introduction The purpose of this report is to show the importance of managing stakeholders and their importance in an organisation, the value of motivational needs within an organisation and the reasons of organisational change. The report will also identify John Lewis's primary stakeholders, their level of interest and importance in the plans to replace 25 call centres with two.
Two, assessments, which predict if a candidate interests are for the job for which they applied. Last, simulations that test the applicant’s skills ("The Four hiring Practices of Highly Successful Organizations" 2012). Conclusion This paper explained the choices of two employees who were administered assessments surveys to determine the conditions in the workplace as related to their perspective jobs. The surveys provided a look into the personalities, characteristics and, other valuable information. The paper also discussed how employee’s characteristics affect the organization and recommendations for additional
Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer Learning objective Place in Assessment 1.1 Identify the main points of contracts of employment Question 1 Page 1 1.2 Identify the main points of legislation affecting employers and employees Question 2 Page 2 1.3 Identify where to find information on employment rights and responsibilities both internally and externally Question 3 Page 3 1.4 Describe how representative bodies can support the employee Question 4 Page 3 1.5 Identify employer and employee responsibilities for equality and diversity in a business environment Question 5 Page 3 1.6 Explain the benefits of making sure equality and diversity procedures are followed in a business environment Question 6 Page 3 1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information). [1.1] Points that would be in a contract of employment could be, you’re contracted working hours, your employer providing a safe working environment, you’re salary and employment rights. 2a) List three key points of legislation that affect employers in a business environment.
3CJA- Contributing to the Process of Job Analysis 1.1, 1.2, 2.1 Explain the Principles and Purpose of Job Analysis Job analysis is an important function of HR, which is related with many activities of HR Management. It can help a company to run their staffing activities more efficiently and effectively. It can contribute to cutting costs and time saving. Job analysis can be defined as “A systematic exploration, study and recording the responsibilities, duties, skills, accountabilities, work environment and ability requirements of a specific job.” It can support recruitment plans, position posting and performance development. When a company creates a new job they must come up with a job analysis of the role so HR knows what kind of job applicant they need to recruit.
SBI POLICY REVIEW RICKEYA BEALE LIBERTY UNIVERSITY ABSTRACT Creating an effective and informative manual for employees to use as a method of better understanding a company and all of its internal and external value, allows for a connection and common ground to be created from upper management down the line to employees. By allowing employees know first hand what is expected of them from the start of their time in the company, helps to instill the goals an mission of a company and allows for insight when grey areas are presented. There are many different aspects that can be discussed in an employee handbook ranging from appearance, benefits, expectations, and even proper on the job conduct. In this paper there are four policies that were most important and stood out to myself as essential ground rules, for a new small up and coming business. With various examples and explanation my research rational and personal philosophy will be
Unit 16: Human Resource Management in Business (10 Credits) Assessment Sheet Name: ……………………………………………………………………………… Assessment Criteria Achieved Pass 1 Describe the internal and external factors to consider when planning the human resource requirements of an organisation Pass 2 Describe how the skills that employees require to carry out jobs in an organisation are identified Pass 3 Outline how an organisation motivates it’s employees Pass 4 Explain how organisations obtain the cooperation of their employees Pass 5 Explain how employee performance is measured and managed Merit 1 Explain why human resource planning is important to an organisation Merit 2 Compare the use of motivation theories in an organisation Merit 3 Explain how the results from measuring and managing performance inform employee development Distinction 1 Suggest, with justification, ways of improving motivation in an organisational setting Distinction 2 Assess the importance of measuring and managing employee performance at work P1 M1 D1 Points per credit (x credits) P2 M2 D2 P3 Pass Merit Distinction P4 P5 Level 3 P6 Final Grade Conversion Table: Pass Merit Distinction Distinction* Overall Grade: Pass / Merit / Distinction In submitting your work for assessment, you are confirming that the work is your own. On completion of this unit, this document must be signed as a declaration that the work submitted is your own: Assessor Signature: ………………… Date: ………… Student Signature: …………………………… Date: ………… Scenario One You work for a HR consultancy firm that has just taken on some new