A potential opportunity that they could explore is to utilize self-checkout terminals in their locations. Self-checkout point of sale terminals could do many things to improve Kudler Fine Foods as a retail competitor. First, it would improve their customer service as many customers prefer to check themselves out rather than having a cashier. In today’s technology environment, “…systems can be tailored to better fit any retail environment and are more focused on improving customer service rather than cutting labor costs” (Murphey, 2009, p. 1) . Even though the prime focus of these systems is not necessarily to cut labor costs, often times they can improve efficiency.
Case Objectives Recruiting is the first stage in which organizational plans for staffing come into contact with the labor market for employees. Before making any new recruiting effort, an organization needs to carefully consider the methods available and balance out the costs of each method with the organization’s needs. The recruiting case provides an opportunity to see how staffing managers develop plans for recruiting efforts. You will develop a recruiting strategy and a recruiting guide for the store associate job. The case also demonstrates how you can use organizational data to determine what the best methods for recruiting are.
First, offering to purchase on the website will gain more attention from customers because of the convenience of time. Time plays a huge role in customer’s experience, for that reason customers will gain the easy of buying products online at Kudler Fine Foods. Additionally, KFF can advertise the unique products and services offered added to having customers enjoy the benefit of shopping online. For instance, coupons, weekly specials, gift cards are some of the incentives that the website can offer to attract more customers’ trough the website and increase revenue. In conclusion, Kudler Fine Foods needs an effective management team to operate successfully at their best ability by allowing them to implement their knowledge and skills to improve productivity around the business.
La-Z-Boy strives for products that are synonymous with quality and comfort, while Ikea chooses to offer many products for the home at a cheap price. Ikea was founded in 1943 by 17-year-old Ingvar Kamprad in Sweden, with the idea of offering products for the home with good function and design at prices much lower than any competitors (Albarrak 2). The Ikea business approach is strong and versatile, and attempts to create modernly designed goods at affordable prices in an effort to reach a very broad audience of consumers (Dahlvig). This model has led to Ikea being the largest furniture retailer in the world, and consequently the third largest consumer of lumber in the world behind Home Depot and Lowe’s (Butler). Ikea has achieved this success by offering inexpensive and affordable goods for the entire household in a one-stop shopping experience.
Organization As clothing, appliances, electronics, and home décor items are their main selling feature, Tanglewood is comprised of a chain of general merchandise stores. Their overall sales focus is to target the moderate, middle, and upper-income customers seeking out their products. By using an outdoors theme, the organization features a large camping and outdoor living section in their retail stores. Features that distinguish their stores from the competition include simple yet elegant promotional designs that value an uncluttered design concept in their stores and in the production of their in-house products. The company mission statement is: Tanglewood will be the best department store for customers seeking
However, these products come at a large premium, which makes them unobtainable for many of its customers. To be socially responsible, Company Q should stock many more of these products and at various price levels. This would allow customers with smaller grocery budgets to still have healthy choices. Most companies have a philanthropy program that lets them give back to the communities that allow them to stay in business. Grocery chains often have connections with local food banks or other distributors of day-old or unsold products.
The first step will be to create a job analysis of the knowledge, skills and abilities needed for the new sales positions. Next we will create a workforce planning system and finally, we will select the members for our team. In performing the job analysis we chose to utilize two methods, a structured
With this formula, SFPG aims to target customers by stating the superiority of the product due to its high degree of protection from odour and wetness. The concept statement also states that it is a unisex product with an aim to target wider customer base, not just limiting it to one sex. This way they reduce on production costs as well. The new product will be available in two sizes costing $3.50 and $2.20 per unit basis. Good to mention the pricing as it is easier to categorize it in a particular section in retail outlet.
You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start.The information you provide should include: * a list of what the organisation produces or the services that it offers to its customers * an identification of the main customers * the purpose and goals of the organisation * an analysis of a minimum of 4 external factors and their impact on the business activities of an organisation * the structure of the organisation that includes at least 4 functions * an explanation of how these different functions work together within the organisation to optimise performance * an identification of the culture of the organisation and 2 ways this affects operations * how 3 HR activities support the organisation’s strategy * 3 ways HR professionals support line managers and their staff | Assessment Criteria1.21.21.11.32.12.22.33.13.2 | Evidence to be producedBriefing note of approximately 2000 words | Assessment Criteria guidance: | AC 1.1 & AC 1.2 | Learners should briefly describe the purpose and goals of an identified organisation, its products and services and identify its customers. | AC 1.3 | Learners should use an analysis model, eg PESTLE or SWOT, to identify a minimum of 4 external factors and their impact on an
Every store prominently features a large camping and outdoor living section. When we think of a Tanglewood store and their product lines, we think of their signature “simple, elegant, and uncluttered design concepts” (Kammeyer-Mueller 2009, 4). Founded by best friends Tanner Emerson and Thurston Wood in 1975 and operated as a single store, the store was eventually renamed as Tanglewood in 1984. A focus on unique and quality merchandise and excellent customer service, along with encouraging employees to participate in decision-making was a successful formula for continual growth and profitability. With the acquisition of several smaller department store chains, Tanglewood’s business continued to grow into the 1990s and new millennium.