301 Communication and Professional Devopment

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Supporting Teaching and Learning in Schools Level 3 Name: Claire Duggan Date:2.2.15 Assignment : Unit 301 Communication and professional relationships with children, young people and adults (also includes unit 333 1.5 and 305 3.5) (NB: Please also refer to guidance in standards for words in bold) Explain why effective communication is important in developing positive relationships with children, young people and adults (1.1) We communicate verbally, by our use of tone and expression and our use of body language. To communicate effectively we must use all of these along with being respectful and considerate, listening and being clear when speaking. Effective communication helps to establish trust. By being friendly, approachable, open and honest, children, young people and adults will be more willing to listen and feel more confident and at ease to communicate with you and develop a positive relationship. It is important that adults demonstrate effective communication with each other, by doing this you are being a good role model and showing children how to communicate and how to develop positive relationships. By doing this they will be more likely to copy you and go on to develop positive relationships themselves. Good communication between children, staff, parents etc prevents problems and misunderstandings occurring and helps to develop and maintain positive relationships as there is mutual trust. If problems with a child do occur, by having a positive relationship with their parents the issue will be resolved quickly and effectively. Also parents will be more prepared to share relevant information and give
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