1.1 Explain the importance of meeting an individual’s communication need. Idividuals who have communication problems need support to enable them to express themselves effectively. That is why its important for the carer to be aware of the individuals preferred method of communication and to use this, as this is their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights.
1.3: examples of how to provide person-centred support when supporting individuals in day-to-day activities: You will need to develop a clear understanding about the individuals you are working with. This includes their needs, their culture, their means of communication, their likes and dislikes, their family and other professionals’ involvement so you can promote and provide person centred care and support. Person-centred values provide a foundation on which you can base and build your practice. You need to understand what the values are, how you can promote them and why they are important. A value is simply what is important in the life of the person you are supporting.
1 UNDERSTAND WHY COMMUNICATION IS IMPORTANT IN THE WORK SETTING. 1.1 Different reasons why people communicate. Communication will take place between adults or children. In a setting good communication is essential to ensure continual care and supervision of the children. People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern.
Unit 74 Support Individuals with Specific Communication Needs Understand specific communication needs and factors affecting them 1.1 Explain the importance of meeting an individual’s communication needs Individuals who have communication problems need support to enable them to express themselves, their needs and wishes effectively. It is therefore important that the person caring for them is aware of the individuals preferred method of communication. They will need to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s rights are particularly important when using specific communication methods and language because it’s their main way of communicating their needs and preferences.
2;- Be able to meet the communication and language needs, wishes and preferences of individuals. 2.2 Factors to consider when promoting affective communication include, Argyles stages of the communication cycle (Idea's, occur, message coded, message sent, message received, message decoded, message understood). The type of communication needs to be considered whether it be complex, sensitive, formal, non-formal, the context of communication e.g. one to one, in a group, with people communicating with children, young people or the elderly, with professionals/ colleagues and the purpose of the communication i.e. cultural factors, the need to adapt communication like the environment, the time and the reasonless available.
Introduction to Communication in Health & Social Care or Children’s and Young People’s Settings Learning Outcomes 1.1 Understand why communication is important in the work setting Effective communication is needed to motivate people and build relationships in Health & Social Care setting. 1.2 Be able to meet the communication needs and language needs, wishes and preferences of individuals Asking whether they or relatives have a particular language need/communication need Reading reports and notes about service user that provide information on speech/language issues, learning difficulties, disabilities – hearing or visual impairment or physical condition – stroke/cleft palate, that may affect their ability to communicate. Being aware that an individual’s culture, ethnicity and nationality effect their language preferences and needs. Observe people who use your setting to see how they use their communication and language skills. Ask Supervisor/Mentor and specialist professionals such as speech and language therapists, occupational therapists and social workers for information, advice and support on how best to communicate with adults who have special communication needs.
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users. With service users I initially need to establish a service users ability, needs and preferences in relation to communication needs and develop a plan of action to provide appropriate support that meets the service users communication needs and methods. The assessment involves observation questions and regarding information on a number of areas including ways and their preference of communication by service users which support process of completing the service users person centred plans. Any changes to service users’ needs need to be recognized and care plans changed to support the changes. When conversing with service users I ensure I speak in an informal relaxed way I
Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour. People communicate to express their needs and desires and understand and be understood and it allows us to understand and predict the behaviours of others and aids us to make decisions and solve problems. We communicate to meet the needs of others and also ourselves. Effective communication is vital in the work setting as we communicate with a variety of people and we need to ensure we pass on information and listen actively to be able to meet the needs of service users and staff. We have to communicate well with colleagues to ensure the smooth running of things, to make sure information is handed over clearly and to avoid confusion and allow continuity of care and minimise risk.
Learning to work as a team and resolving any differences that may occur. Personality types are also used to determine how well you communicate effectively. A thinker seeks out truth on
The object of counselling skills training and supervision is to help trainees, in the skills areas targeted by their training programmes, move more in the direction of making choices that reflect strength. For example, in the skills area of active listening the objective would be to enable you to make stronger choices in the process not only of understanding clients but also in showing that understanding to them. When thinking of any area of helper or client communication, there are two main considerations: first, what are the components of skilled external behaviour and, second, what interferes with or