The therapist needs an attitude of “I’ll accept you as you are.” The therapist must always maintain a positive attitude to the client at all times. Empathy: The ability to understand the other person at a deep level. It involves being able to put yourself in the other person’s position, and understanding them in their own terms, having the ability to understand sensitively and accurately but not
They enable us to gain professional development and provide a way to identify good practices. 1.4. Describe how own values, belief systems and experiences may affect working practice? Values, belief systems and experiences may affect my working practise because if I treat people differently or force my views and opinions on to people it can cause conflict. By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with them.
Learner Name_________Heidi underhill_____________________________________ Unit – SHC31 Unit | Learning outcome(s) | Assessment criteria | Questions | SHC31 | 1 | 1.1 | Identify the different reasons people communicate. | Communication I very important in order for me to know the needs my service users, and other members of staff on a daily basis to ensure effective team working. People communicate for different reasons , *To build and maintain relationships. *To express emotions . *To gain and share information ideas and experience’s | | 1 | 1.2 | Explain how communication affects relationships in the work setting.
treating the individual as you would want to be treated. 1.3 Compare the difference in outcomes that may occur between focusing on an individual’s strengths and aspirations rather than their needs only. Key points Strengths-based approaches value the capacity, skills, knowledge, connections and potential in individuals and communities. Focusing on strengths does not mean ignoring challenges, or spinning struggles into strengths. Practitioners working in this way have to work in collaboration - helping people to do things for themselves.
Expectations about own work role as expressed in relevant standards(Code of Practice, Regulations, Essential standards, National Occupational Standards): to examine why and how I practice, to identify areas for improvement, to develop different ways of working, to develop new areas of learning. 2. Be able to reflect on practice Importance of reflective practice: reflecting on situation can improve own knowledge, skills and understanding and may include: giving me grater insight, examining how effective my practice is, thinking through different approaches. Own values, belief system and experiences may affect working experiences by: understanding and being open to others` attitudes and beliefs, respecting differences between own and others personal attitudes, being aware of own personal attitudes and beliefs. 3.
Some of the stage one exploring skills include; Open ended questioning, silences, focusing, empathy, paraphrasing, structuring and summarising. Stage two is about Helping the client Establish Aims and Goals.The primary purpose being to facilitate the client in developing an objective understanding of their situation. Here the helper/listener assists the client/speaker explore their options and possible goals. By establishing what the client/speaker really wants and needs they are then encouraged to consider new perspectives and possibilities auctioning those that are realistic. By assisting the client/speaker to develop rational decision making process they can then go on to make decisions and deal with situations themselves as they arise.
To achieve this, Coaching and mentoring should be applied to the area you want to develop, such as motivating staff, delegating, problem solving, relationship issues, team building, and staff development. It focuses on what people being coached want, what their goal is and how they can achieve it. The main objective is to develop the person being coached. This can be achieved through increasing self-confidence, indentifying suitable topics for coaching and developing planned tasks as part of job
IT provides specific software packages and advanced tools that can be used to improve the effectiveness of communications. Through this unit learners will be able to improve their general communication skills and ensure that they understand how to exploit specific application packages and tools. All individuals, whether learners or employees, must accept the need for
Distinction To achieve a distinction the evidence must show that, in addition to the pass and merit criteria, the learner is able to: The learner will: 1 Understand the learning process The learner can: P1 Explain key influences on personal learning processes of individuals M1 explain the importance of improving skills for learning to support learning processes 2 Be able to plan for and P2 Assess own knowledge, monitor own professional skills, practice, values, development beliefs and career aspirations at start of programme P3 Produce an action plan for self-development and the achievement of own personal goals 3 Be able to reflect on own development over time D1 evaluate changes P4 Produce evidence of own M2 analyse the importance made to action of meeting action plan progress against action plan in response to targets in supporting own plan over the duration of ongoing reflection of progression the programme development, targets and goals P5 Reflect on own personal and professional development M3 explain how knowledge D2 analyse own gained within the development and learning environment progression over time has influenced own professional development 4 Know service provision in the health or social care
This essay is going to examine the key personal skills that are essential for the delivery of a successful and effective counselling session. I suggest three of the most important qualities to possess within a counselling relationship are trust, empathy and confidentiality without which, the counselling relationship would not survive beyond the first hurdle. I am going to therefore explore the key signs of an empathic understanding and the positive impact this can have on the client's wellbeing. I will then outline the hurdles that need to be overcome overcome to deliver a session effectively with specific focus on my own prejudices and communication barriers. In addition I am going to explore how the client might feel in a session and the blocks, fears and uncertainties they may encounter.