Good communication skills, such as active listening and questioning skills are essential for the mentor to ensure that learner fully understand what being discussed. Explain why a mentor must have good listening skills. A mentor must have good listening skills. Listening allows the mentor to understand the goals and concerns of the mentee. It also can encourage the mentee to open up and speak more.
What strategies can you use to help communicate with individuals who do not speak English? Illustrate your response with examples and supporting evidence from your textbook. (SLOs 4, 8) Answer: Culture and language can have a huge impact on the development of one’s speech. This is all a part of understanding the audience that is going to be listening to your presentation. I know from experience that jargon can sometimes be very hard to understand if one is not accustomed to it.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
Throughout the book the author revealed plenty of useful information put into action in approving are listening skills to be better listeners. My actions consist of be more conscious in my listening skills and continue to control the negative emotions that sometimes arise that prevent us from listening to others. It is important to keep intact my emotion until I have a full understanding and clarity of the message being relied to me. I will remember to steer away from being defensive, because at the same time I can be unknowingly attacking others around me that loves me. With every opportunity of listening I will be mindful of creating a safe environment where clarity, understanding, and listening can take place effectively.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
Socialise 7. Ask questions 8. Share experiencess Learning Outcomes Assessment criteria 1.2 Question: How does effective communication affect aspects of your own work practice 1. Understand why communication is important in the work setting. Answer: • Helps to build trust • Prevents misunderstandings • Supports development of effective relationships Learning outcomes Assessment criteria 1.3 Question: Why must you observe residents reactions when communicating to them.
Trust is essential as care staff deal with every part of a service user’s life including very intimate personal care. 2.2. DESCIBE THE FACTORS TO CONSIDER WHEN PROMOTING EFFECTIVE COMMUNICATION The factors to consider when promoting effective communication are as follows : Verbal communication. The tone the volume of your voice would need to be correct to suit individual situations. Also the speed at which you talk is a factor.
1.1 Explain the importance of meeting an individual’s communication need. Idividuals who have communication problems need support to enable them to express themselves effectively. That is why its important for the carer to be aware of the individuals preferred method of communication and to use this, as this is their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights.
I need to provide extra time for decision-making. I need to be patient, flexible, and supportive. I need to have time to listen to, and understand the service user and make sure the service understands me. I would have to adjust the length of conversations to maximize the individual's ability to remain attentive and decrease stress level. Outcome 2 2.1 Picture boards, brail, sign language, finger writing, hearing aids.
301 cert – Principles of communication Its important to encourage communication within work place. This means allowing the individuals to express themselves and understand the communication of others. For this to be effective you must recognise that each person in unique meaning there will be differences in the way each person communicates. There are different influences that affect communication such as cultural differences, language differences. Specific needs such as physical difficulties can influence a person ability to communicate, always be sensitive to the specific needs of the individual so communication is encouraged from the start.