Explain how communication affects relationships in the work setting : We need to build relationships with the people we look after, their families and work colleagues to enable us to work effectively. Good communication will help build good relationships. Communication is very important in the work setting as we need to communicate with the residents to know what their needs are and we need to communicate with colleagues to pass any information on to them. Describe the factors to consider when promoting effective communication : Its important to show that you are listening to the other person when they are talking. You need to be aware of your posture and body language while assessing theirs so you can respond appropriately.
There are a number of factors to consider, such as lack of confidence or drugs and alcohol effect. 3.2 describe ways to reduce barriers to communication Once the barriers has been identified it can be overcome Ways to reduce barriers may include: * Understanding and being aware of an individual’s needs, wishes, beliefs, values and culture * Supporting individuals to communicate their needs * Avoiding using jargon in written documents and when speaking * By speaking slowly and clearly by use simple language * Ensuring communication aids are available and working properly * Showing you are listening and you are interested *
By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
Denise Meloche 4222-324 Support Individuals with Specific communication needs 1. Understand specific communication needs and factors affecting them. 1.1 It is important to meet the individual’s communication needs so; • they can be informed and therefore make informed choices • express their feelings and views • be alerted to danger • interact socially • be involved with everyday activities • understand what is going on around them • learn 1.2 My role and practice can impact on communication with an individual with specific communication needs by giving them the opportunities for all of the above. If I fail to communicate according to their need, they may become more isolated and withdrawn. I endeavour to find ways to support communication using variety of methods.
When health and social care professionals communicate with service users, it is important to know what tone of voice to use. Some people can be easily disturbed by a sharp tone of voice which can cause them to feel intimidated. When communicating with service users whilst in your career, you should use a tone of voice that you feel will encourage service users to listen and accurately respond. Pace of voice: The pace of your
Communication 2.1 Compare ways to establish the communication and language needs,wishes and preferences of an individual. You need to be clear of there needs, ask them personally, ask the family members or the key workers, read their files, you will benefit from any information, there may be drawbacks if you come across any barriers, and you may need to find other means, i.e translators e.t.c. 2.2 Describe the factors to consider when promoting effective communication. Make sure you speak clearly and pronounce your words, and check the tone and pitch of your voice , you don’t always need to shout. Use the correct language, take time to say things, speaking quickly can cause confusion.
1.2 Communication is used to facilitate a need and two way communication is necessary to achieve understanding. When an individual has a condition that acts as a barrier to communication this can cause them to feel isolated and detached from society, friends and loved ones which in turn can lead to a person becoming depressed, lonely and withdrawn. 1.3 As a care worker I have to ensure that what I am communicating with the individuals I support with sensory loss is being understood and that I understand what is being communicated back to me. I will often have to repeat what has been said or write things down to ensure understanding. I always allow plenty of time for communication and listen to what is being communicated then repeat it back to the person so they are confident I have acknowledged and understood their message.
Visual impairments can also be difficult in these situations and may affect a person’s ability to read body language, facial expressions and see gestures. Persons who have dual sensory loss will find it extremely difficult and be frustrated during day to day tasks. It can lead to loss of interests in activities and in some case may cause a person to have little or no contact with the world around them. It can have serious effects if a person misinterprets what they are being spoken to about by their family, friends and possibly medical professionals. Persons with hearing impairments would need to focus on reading lips and body language to uphold conversations just as people with visual impairments would rely on their hearing to be able to function effectively within society.
Those learners that are nonverbal use various methods such as expressions, hand signals etc. also if you’re not picking up the signs or their reactions you’ll be putting yourself at risk or them by making them angry or making them feel insecure so that something bad could happen so it’s always good to observe everything and be aware individual’s reactions. Outcome 2 understand how to meet the communication and language needs, wishes and preferences of an individual. 2.1 So you can communicate in a way to enable them to stay safe and enjoy opportunities within informed choice and with respect. 2.2 Verbal- language Non-verbal- written, pitchers, sign language, PECS.
3.1 Barriers to communication are Hearing impairment, visual impairment, speech impairment, speaking a different language, physical barrier, emotional barrier. 3.2 Ways to reduce barriers to communicate are if some has a hearing impairment then you need to if they are using a hearing aid you need to make sure that it it working properly, ensure that you are sitting in good light and that you speak clearly and do not shout. As this makes it more difficult for the individual to understand and read what you are saying. 3.3 Ways to check that communication has been understood is to ask the individual. Make sure you listen effectively and the use of body language is also important.