By explaining the importance of keeping confidential information such as daily recordings or daily activities in a secure place and not to pass on any information to anyone outside of the individual’s direct team. When using the computer you must make sure when you are accessing the individual personal information that you do not leave it on and go and do something else. Make sure you have an active password that is only known to those that need to know. Task B Guidelines Prepare a set of guidelines to remind social care workers of best practice in
Explain the meaning of the term confidentiality Confidentiality refers to the need to handle personal and private information in ways that are appropriate, safe and professional and meet legal requirements. There are three main reasons why confidentiality is an important issue in a health and social care setting. Trust The relationships you build with service users and their families are central to your care role. If you share their personal information with others who have no need or right to know you risk breaking their trust in you. Individuals also need to know there are secure systems and procedures operating in the care setting to protect confidential information.
This needs to be kept as confidential as possible. 2 Know how to access support for handling information in social care setting. 2.1 Describe how to access guidance, information and advice about handling information. You would go to your line manager. Then you would ask the main supervisor if the line manager cannot answer your enquiry.
This information that I have is of a personal nature and people should only be given this information on a 'need to know' basis. Information should be confidential as this if shared with the wrong people it could affect the security and well being of my client. Verbal information should be should be protected too, you should not talk about your client by name with friends or family, or anyone else that does not have a right to know. You should remember that conversations can be overheard and confidential information may be accidently shared.If a clients personal information was not secure it could put their security at risk & they would lose trust in you as a carer. 2 Know how to access support for handling information 2.1 Describe how to access guidance information &
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
The information is very personal for example:- bank details, medical history and family background. This needs to be kept as confidential as possible. To ensure information is not accessable to unauthriosed people. To protect indiviual person from breech of information Outcome 2 Know how to access support for handling information in social care settings. 2.1 Describe how to access guidance, information and advice about handling information.
It is best that ‘dual relationships’ are avoided, such as when the therapist knows the client as a friend as this can be detrimental to the client. Records must be kept and referred to throughout treatment, but should be confidential between client and therapist. There may be times when the therapist may have to break client confidentiality, i.e. when a client poses a risk to themselves or someone else. The therapist must also work within the confines of the law, for example if treating a child who has suffered sexual abuse then the therapist has a duty to disclose any details of the offender.
Confidentiality Within my care setting the Care Assistants have a legal duty to keep all Residents personal information private. Any information/details that are discussed with the Residents can be recorded in the individual’s Care Plan but cannot be discussed with other Residents. This also applies if the Resident requests that certain personal information not be passed on to members of their families. However, if you are told information that is in relation to the Residents health and wellbeing this can/must be reported to a Senior Member of staff as it is an important aspect of Care. For example, whilst seeing to a Resident they decide to confide in you that they are ‘Giving Up’ and have been hiding their medication instead of taking it.
1 Understand specific communication needs and factors affecting them 1.1 Explain the importance of meeting an individual’s communication needs Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right.
Those were just a few ways in Which some people choose to show their ways of in which they communicate. SHC31-1.2 Explain how communication affects relationships in the work setting. Communication affects people’s attitudes and relationships in the work environment For many reasons such as; respecting other people’s views and wishes. Respecting Other people’s beliefs and also by not being pre-judgemental on appearance, Language or any other religious or cultural backgrounds and it are essential to overcome these barriers. Being able to understand different practices and ways in Which of doing it.