Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights. Under the Human Rights Act 1998 all individuals have the right to ‘freedom of expression’. If unable to communicate they would be denied these rights. 1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs As a carer it is our role and responsibility to support individuals to express themselves.
A working understanding of reasons why the individual’s preferences on how they are moved, handled and positioned is important. The individual’s preference in moving and positioning is very important because this will support care workers to respect their dignity and privacy. It will also promote the individual’s involvement and independence. K3.How do you provide active support and promote the individual’s rights, choices and well-being when preparing to move, handle and position individuals? The individual to be moved is the key person to be actively involved in decisions about the best way to carry out the moving, handling and positioning of themselves unless they are unconscious, semi-conscious or extremely confused.
Effective communication is important as it ensures that information is clear and accurate. This reduces the possibility of mistakes being made and making sure the appropriate care service is taken place, it is important to work as a team and keep that communication flowing. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. It is important to observe an individuals reaction when communicating so you can feed back off there expressions in there face and understand them a lot more in what they want or what they are trying to achieve. 2.1 Find out an individuals communication and language needs, wishes and preferences.
Shelley Prinsloo – 11/01/2013 Unit 4222-201 – Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings. 1.1 There are many different reasons why people communicate, to express their needs, their feelings, ask questions or to generally build a relationship. Good communication is crucial for developing a positive relationship with your service user as you need to be able to let them express their needs and feelings, give and also understand instructions. It is also important to be able to communicate to show encouragement and also share feeling and opinions 1.2 .Effective communication is vital to the role of the Carer as it reduces the chances of making mistakes, and helps to build a positive trusted relationship. It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential.
It is vital for the social care worker to work using these precise methods to establish the needs and wishes of the individual. This will also mean that individuals will feel
To gain clear guidance and knowledge of those who you are supporting Aii - Effective communication is very important in order to pass clear and direct information between service users, support workers and other practitioners. When sharing information between professionals it is essential that the details are accurate as to reduce the amount of mistakes made. When supporting people it is good practise to use effective forms of communication so that the professional relationship is strengthened, this allows both service users and support workers to trust one another; it may also allow the support worker to be an advocate for the service user. This responsibility requires effective communication in order to have the service users’ everyday personal needs and also health care concerns identified and met. Aiii – Method | How effective is this method?
Make a Positive Contribution – confidence/control/choice/involvement. It is important the individual you are assessing has been given the opportunity to choose the setting for the assessment and also that they can have an advocate of their own to accompany them. When completing the assessment it is important to give the individual the full information on what you are to be going through and that it is their assessment on how support will be offered. The individual must be given the time and be able to understand the process of the assessment and the Support Plan that comes from this. If they have any difficulties eg.
People who have decide that they want some support in their lives need to be sure that they are working with someone who is honest and trustworthy, can keep confidences and is committed to working in their best interest. 1.3 Explain why it is important to observe and individual's reactions when communicating with them : It is important to watch body language because we will be able to see if they understand what has been said to them and also if the service user is talking to us, they could be saying one thing but the body language is saying something different i.e. the service user
1: UNDERSTAND WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN THEWORK SETTING 1.1 Identify the different reasons people communicate: People communicate for different reasons; in health and social care situation it can be to portray their feelings, emotions, such as anger, concerns, thanks, pain or opinions. Communication is therefore a necessity in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share ideas, knowledge, feelings, sentiments, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in the work setting: The type of communication could be a formal and professional or informal and personal. It is important in health and social care environment that all communicated information is recorded for legal purposes and treat as confidential and on a need to know basis. Care colleagues communicated to ensure a continuity of care for the service user, and to apprise all staff of the current and changing needs of the service user.
1. Understand person – centred approaches for care and support. 1.1 Define person centred values. This is to ensure that an individual are at the centre of planning and support, upholding and promoting individuality; choice; dignity; privacy; rights; respect; independence and partnership. 1.2 Explain why it is important to work in a way that embeds person – centred values.