Victoria Hospital – Redesign Initiative

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Hospital is regulated through The Public Hospitals Act of Ontario which was owned and operated by the Victoria Hospital Corp. This hospital delivered bulk of general care to London and area residents and was indispensable to the people of south western Ontario. Background: • Mission Statement: To provide excellent, compassionate health care for its community to provide comprehensive health science research. In 1995, there were 650 in-patient beds for acute care and rehab. • It operated a network of ambulatory services including clinics, day surgery and one-day medical stays. These treatments had their costs, which was covered through the subsidy through the Provincial Ministry of Health. • Areas of specialty at the hospital were women’s and children’s care, cardiac services, cancer care and life supporting services. • Hospital research institute administered over $7M in research grants on an annual basis. Issues: • The funding cuts caused budget deficits exceeding $10 billion resulting in cost cutting strategies. The reduced funding was reallocated to other hospitals based on efficiency and utilization patterns. • Medical expenses continued to increase hence becoming more and more out of reach of poor people. • Operating costs continued to increase as a result of inflation and various employee benefit legislations • Hospital management had a pressure to demonstrate cost effectiveness. • The hospital had a highest case costs in the province. • Supporting the government drive to lessen the hospitals stays. • Delisting of health services run by the hospital caused a potential revenue to be discontinued. Analysis: Besides the issues mentioned above, patients became more and more knowledgeable and conscious of their health and demanded improved technology to assess their medical condition and participate in decision making that affect their health.

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