The Use of Emotional Intelligence by Transformational Leaders

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The use of emotional intelligence by transformational leaders Sekou Siby MGT/521- Management Due: 9/14/2015 Instructor: Anthony Barnes The use of emotional intelligence by transformational leaders In a global economy where competition is fierce, companies struggle to find the best leaders who can help them maintain or grow their market share. These companies are searching for leaders who are in line with their culture and values. In that sense, a manager’s leadership style can be a valuable asset in a competitive market. As a manager, I have had the opportunity to use different leadership approach for my daily activities but the one I have used the most, the one that appeals to me the most, has been the transformational leadership approach. This type of leadership, as stated by Kinicki and Williams (2016) “transforms employees to pursue organizational goals over self-interest” (p. 462). The following is a case study that used emotional intelligence in the frame of transformational leadership approach. Back in 2010, I had inherited a team of four staff whose main focus was to run a workforce development training program. It was a culinary skills and server (waiter and waitress) skills training center within our non-profit organization. The team had a dismal ten percent achievement rate on a large government grant and we were subject to an audit due to a discrepancy between the money spent and the goal achieved. I have made the decision to make radical changes on the way the program will be run moving forward. I knew I could do it because “if you’re upbeat, inspirational leader, you cultivate positive employees who embrace and surmount even the toughest challenges” (Goleman, Boyatzis, & Mckee, 2002, p. 3). It was my understanding that the first matter at hand was to focus everyone’s attention on the population we were supposed to be

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