The supplier end new products to that warehouse for inventory 9. Warehouse confirm the information from HQ after receiving products 10. Warehouse sends the good s to the store for placement on shelves for customers 11. Store sells products to customers 2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? b) What are three important uses of this information at the store by the store manager and three important uses of this information by management at the headquarters– a total of six uses?
Tesco's website allow people to search through the products, that customers can order through the Tesco Direct or go for it to the store. Another of good ICT use by Tesco is that they are one of the companies that have started allowing people to get the membership by getting a Tesco Card, which then allows them to gain points, because of which they will get many discounts on Tesco's products. The different costs incurred Tesco as a big company has to be aware of costs. The most important ones are the taxes and import duties that they have to pay. Other costs might include petrol for the trucks, by which Tesco Direct works and eventually money that they will have to pay back to customers who were not pleased with product, that they have purchased from the store, because of its quality as it might been broken etc.
Assignment 1 – Competitive Analysis of the Grocery Industry Rebecca Lenz Alice Richmond BUS 490 – Business Policy October 27, 2011 Competitive Analysis of the Grocery Industry Porters Five-Forces Model of competitive analysis is a widely used approach for developing strategies in many industries (David, 2009). Everyday millions of Americans and citizens of other countries nourish their bodies with food that is purchased at one store or another. By using Porters Five-Forces Model, a clear and concise competitive analysis can be done for an industry that is sure to be around forever. The grocery industry consists of many different competitors like Publix, Winn Dixie, Wal-Mart, Costco, and BJ’s just to name a few. When a consumer sets out to fill their cabinets with their everyday necessities the owner and operator of these grocery stores needs to take into consideration the wants, needs and desires of their shoppers, how to pull them in and how to keep them.
In addition, Kudler Fine Foods is seeking to follow in the successful footsteps of the various retail services to implement a program of their own. A Frequent Shopper Program requires many steps in order to successfully implement. For example, the retail location that uses this program would require the development of a point of sale or POS system to integrate the capabilities of tracking order history through an online database and provide any discounts to a consumers frequent shopping with the store. However, there are several considerations, such as, legal, ethical and information security to evaluate before implementing a Frequent Shopper Program. The legal concerns that need to be addressed when considering implementing a Frequent Shopper Program are as follows • Protect any credit or medical information that pertains to the consumer, outside of this regulation there are “No laws prevent a supermarket from accumulating and selling information concerning the identity of customers and the products they purchase.
B122 TMA01 Table of Contents Executive summary (inclusive part I)2 Part I2 Part 24 Part I This report aims to look at the retail industry and how it operates. I choose to focus my report on one the country’s largest supermarkets: Tesco. I gathered my information through conducting secondary research, mainly by looking at the website to gain most recent and up to date information. The report found that Tesco uses various methods to ensure customer and employee satisfaction whilst sticking to health and safety regulations. Tesco is one of the UKs largest and well-known supermarkets.
Running head: OVERVIEW OF MANAGEMENT Overview of Management Managing the Business Enterprise Overview of Management Introduction Kudler Fine Foods is a unique grocery store that caters to gourmet shoppers in a convenient one-stop shopping experience. Kudler Fine Foods opened the first store on June 18, 1998. By 2003 Kudler was three stores strong and growing (Kudler Internet). The following paragraphs will identify and discuss the primary functions of management, identify who at Kudler is responsible for each of these functions, explain how technology and the Internet are utilized and affect Kudler’s management and discuss the five forces from Porter’s model and how Kudler uses strategies aimed at these forces
texting. Question 2.2. (TCO 2) All of the following describe retailing except (Points : 5) A retailer is a sales intermediary. Many manufacturers sell directly to consumers and through wholesalers and retailers. E-tailing makes it easier for a manufacturer to sell directly to customers by cutting out the intermediary.
P5 Explain how internet marketing has made a selected business more efficient, effective and successful. The opportunities for business efficiency based on the increasing availability of the web technology which gives Perfect Paints all kinds of opportunities to speed up the interactions with both suppliers and customers. Therefore this can lead to a number of efficiencies. Firstly, the supply chain efficiencies is when a business will always be both a buyer and a seller, buying products from other businesses, buying product from others and selling to others or private consumers. A company like Perfect Paints has to buy the materials it used before it can sell finished products.
Both the website and the BI tool facilitates Lowe’s introduction of discount programs and tracks its effectiveness in real time. In addition, the BI tool tracks customer turnover and it allows online access to report customers’ spending habits. Lowes’s has improved its process by using the BI tool to track, monitor, and analyze its transactions , inventory levels, and discount programs across 1,400 retail stores. Another way that the MicroStratergy BI tool is being used is to automatically replenish stock in Lowe’s 460
* Online pioneer Tesco was an early pioneer of online shopping in the UK, via Tesco.com, and has always appeared to make useful profits from home delivery, extending into non-food and other markets through Tesco Direct, while Tesco’s click-and-collect capability and expertise is now being exported into Tesco’s overseas operations. Weaknesses * UK business mature and neglected Chief executive Philip Clarke inherited “long standing issues” in the UK that had built up during his predecessor Leahy’s