1-14-14 NT2580 Assignment 2 Chapter 3 & 5 QA’s 1) The main goal of cyberattack is to affect one or more IT assets. A. True 2) Which of the following best describes intellectual property? C. The Unique knowledge a business possesses 3) Which of the following terms best describes a person with very little skill. B.
An example of this was mentioned in the case when Steve Ballmer decided to shut down LinkExchange even though a lower-level manager suggested that he was making a mistake. In fact, Steve was making a mistake and it cost Microsoft to miss out on gaining competitive advantage in online advertising. 2. Explain the role of organizational inertia in Microsoft’s difficulty in establishing a presence in the online paid-search business. What could Microsoft have done differently?
• Given the data on arrival and service times, how would you calculate an average arrival rate and service rate? The average arrival rate can be determined from Exhibit 4. Exhibit 4 gives us the arrival rate per half hour for three different possibilities viz. Normal, Peak and super peak intensity of flow. We can calculate the average flow rates for each individual scenario and then find the weighted average (by number of days) of these three scenarios to get a single average arrival rate (Ri) Service rate is determined by number of tellers divided by the time taken by each teller to service one customer.
As this manner of knowledge management is not efficient and outdated it is suspected to be the main cause for loss of sales. Objective Our objective is to provide recommendations to improve the current knowledge management system by providing available options and suggestions. Current system Basic system in place for accounting functions, but no available procedures available for the collection and tracking of essential customer information. Desired Outcome For Dooright Enterprises to have an up to date knowledge management system in place, including updated software for accounting and point of sales and software for tracking important customer information. Action Required * Install new and up to date software to keep accounting functions efficient * Install software for keep track of customer information * Implement new procedures to knowledge management Gap Analysis Identified Gaps in system performance | Potential Solutions | Priority for action | No system in place for tracking customer info | Install best suited software | Needs to be implemented immediately for best results | Update accounting system | Review and install up to date software |
Time and billing software allows the auditor to quickly record and bill the hours spent on an audit. Reference libraries are used to quickly find company-specific policies and procedures and to search for authority with a particular problem. Document management software has made online document storage readily available and practical. An example of document management software is a program that lets you scan documents into the system and store them
Accelerator Pedal Recall c. Anti-Brake Software Recall 3. Analyze – What went wrong? a. Outdated Management Structure b. Compromised Organizational Goals c. Cultural Differences d. Supply Chain 4.
How might a company be rewarded or punished for making an ethical or unethical decision? DQ 3: Review the case study “It Seems Right in Theory but Does It Work in Practice?” in Perspectives in Business Ethics. How is ethical theory applied in practice? DQ 4: Review the case study “Where and Why Did Business Ethicists Go Wrong? The Case of Dow Corning Corporation’ in Perspectives in Business ethics.
How are you trying to improve them? I think business communication is my weaknesses.
3. Independent surveys suggest that companies cannot easily quantify the effects of diversity. How would you suggest that Alliant measure the effects of a diverse workforce? If a company ignored workforce diversity, how might it be affected? I think that independent surveys were a great source of summary for the company to realize there was something missing.
Conversely, the lack of effective communication has lasting consequences. Think about your organization and its communication process. Think about things that make it successful or things which make it unsuccessful. Effective workplace communication is about five simple habits, Repetition,