Stella Artois Essay

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Stella Artois and Rebuilding of the Brand Stella Artois and Rebuilding of the Brand Case Description/The Issues Stella Artois is Belgian lager that has been brewed since 1366 and for years enjoyed strong performance and market share, specifically amongst Europeans. The brand image and differentiation of Stella Artois was based on its natural ingredients, craftsmanship and their successful advertising campaign slogan of, “Reassuringly Expensive.” This slogan actually worked for them for years as it appealed to an upper class or more discerning European palate and capitalized on the premise that more expensive is more exclusive and therefor better. As increasing gaps developed between marketing and consumption due to economic concerns Stella Artois became very discounted and as such started to break from its identity and brand image of “Reassuringly Expensive.” It became so discounted and available that negative connotation began to be associated with the brand. Stella Artois developed a nickname, “the wife beater” due to the surly crown consuming the beverage in large quantities due to its low cost and availability. With great consumption came poor behaviors and Stella Artois completely lost its identity and product position in the market with such negative associations. Stella Artois’ reputation was primarily built the ‘expensive’ Euro tastes for more refined expensive products and then their discounted pricing completely diluted the brand and departed from the brand mantra (Kotler & Keller, 2012, p.286). They failed to deliver on the brand promise! With the brand being decimated by its failure to deliver on its original promise, their marketing team needed to develop new strategies and attempt to reimage the brand in a manner in which they could once again deliver on their promise. Reimaging and Revitalizing the Brand Stella Artois,

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