Starbucks Case Study

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1. Identify and explain the controllable and uncontrollable elements that Starbucks has encountered in entering global markets. When Starbucks has encountered entering the global market, the controllable factors is similar to which they have in the domestic market. It is called marketing mix which consisted of four factors, they are price, product, place and promotion. It is usually seen as 4P factors. Products and services are opportunities and challenges for international market, before the international expansion, the company should know what this brand stands for, its strengths and weakness. Also they need know their products well in different markets. They make use of the Starbucks name and image to connect with millions of consumers around the globe. The company understands the Starbucks is more than a physical item; it should consist with cultural value. So they look to the original owners Seattle history to choose a trade mark and name, they develop new flavors for Japanese, they change their packages and not only sell coffee, they also have foods to sell. The company would change towards customers’ satisfactions due to the increasingly resent. Services component are supported to customers, like they offer specialty business, provide a high speed wireless Internet service. Price is vital factor affected by demand, cost and competition. It relates to the profits the company can earn. The coffee is $3 a cup, even the high royalty to this brand, consumers may cut the budget to the brand, and this will result in strong downturn in consumer spending and satisfactions. When it gets into Japan, the price might be influenced by rival company already exists, or in Italy, the price of espresso is 67 cents or 55 cents according to the location. This competition between cost and price does have an influence on the brand value and its international

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