Using direct distribution channels cuts out the need of a middle man. There are two types of direct distribution channels. There are “selling agents”, who work for the company and sell the company’s product(s) to customers through mail-order, storefronts or other means. The second is to sell things over the internet because it is globally available to customers. Now, when you want to book a flight nowadays all you have to do is log onto your pc, tablet or mobile and access the internet, log onto the website and select your destination, then finally accept the cost.
A. Online Business Expansion Proposal 1. Facilitate customer payment using e-commerce solutions: Cover Up, Inc. offers custom window coverings. The company’s current website is very basic, listing only a brief description of the store and some featured products. It does provide an online option to purchase merchandise. To thrive in today’s global market, a business that wants to be online must provide an easy way to purchase and pay for products online.
I for one do not like to return anything if possible and trying something out before I buy is one way I eliminate that problem. Another thing I like about shopping in a store is the human interaction. Nothing compares to good old fashioned face to face customer service. I do not say that to bash the online chat or over the phone service of companies but sometimes it is nice to see a face when you are getting a product recommendation or dealing with handing over your hard earned money. I find face to face interaction especially helpful when dealing with complaints.
They are a shopping cart software and ecommerce solution with the capacity to compensate thousands of on-line checkout transactions worldwide. X-Cart is secure and extremely swift and is a program that runs on their own server. Customers will then have options to compare products, view product details, add the item(s) to the shopping cart and add the item(s) to a wish list. Customers will be given automatic email confirmations after all purchases for their reviews. The automatic email confirmations will be followed up by a separate email that encompasses an additional e-receipt and shipping information.
Sometimes a shopping street has a partial or full roof to protect customers from precipitation. Online retailing, a type of electronic commerce used for business-to-consumer (B2C) transactions and mail order, are forms of non-shop retailing. http://en.wikipedia.org/wiki/Retail Retailing involves selling products and services to consumers for their personal or family use. Department stores, like Burdines and Macy's, discount stores like Wal-Mart and K-Mart, and specialty stores like The Gap, Zales Jewelers and Toys 'R' Us, are all examples of retail stores. Service providers, like dentists, hotels and hair salons, and on-line stores, like Amazon.com, are also retailers.
Crystal Choy Mktg 129 Spring 2015 Case Analysis #1 Autobytel.com Class Analysis The traditional car buying process is that customers will go into a dealership and then the car salesperson and the buyer would be negotiating face-to-face when it comes to purchasing a car. Autobytel took a different approach when it came to selling cars compared to the traditional buying process by offering a website where potential consumers would shop for the automobile online. What is different about this website is that consumers are able to access information about the cars and the prices compared to all the dealerships around the area. Autobytel.com used to be the top of the online referral business in the market. This website was the first online service provided for buyers to shop for cars online so that they do not have to deal with the problems and hassles that arises that traditional buyers would usually deal with when they are at the dealership.
The fact that the seller on eBay would have asymmetric information on the product that they are attempting to sell could be cause for problems especially if they are selling faulty items or if they are just straight lying about the items they are selling. Our text states that there are two general types of informational problems that arise from contracting, informational asymmetries before contract negotiation and informational asymmetries during the implementation of the contract (Brickley, Smith and Zimmerman, 2009, p. 324). 3. How does eBay address these problems? One way eBay addresses this problem is with The Feedback Forum.
Also the products bought from online can be take back to a store and can be exchange or refund. Alternatively, kitchen or bedroom furniture’s could be delivered to the costumer’s house. All retail stores are now offering an eRetailing. This allows all the consumers to buy products from the internet. The internet has three main advantages compared with traditional retail outfits- these are: 1.
Comparison to other innovations mentioned at the end of the case. At the end of the case Ives mentions the way customer services have transformed due to customer convenient and cheaper fulfillment alternatives. Some of those technological innovations in those fields could be compared to web-based shopping and online grocery shopping and sometimes they cannot be. Banking: Banking could be compared to buying a commodity. Instead of going to the clerk, one can go to the ATM and withdraw money.
Current Situation The new emergence of technologies has giving us the luxury of doing everything from the comfort of our homes. Our shopping and banking activities could be done through the computer or television, research could be carried out anywhere around the world through internet and we can even talk to ourselves face to face via the internet. Everyone has the right to privacy but in this age of information, it is so difficult to know where the limits of privacy begin and end. It is not an overstatement to state that one in every two persons has his/her data base profile stored somewhere either by government, health service or marketing organisations. For example, driver’s licence ID number, email account, medical record numbers, bank account numbers, credit and debit card numbers and so on.