Duty of Care contributes to safeguarding individuals by obligating a level of care towards them as is reasonable in all circumstances to avoid injury to either themselves or their property. It is supported by the health and safety act and the health and social care act. By following their guidance we will ensure that we abide by the social care workers code of
[pic] Questions HSC 025 The role of the health and social care worker Outcome 1 1. Explain how a working relationship is different from a personal relationship. A working relationship is where you are placed with other people and work as part of a team where each individual is working towards the achievement of shared aims and objectives. You will work to a set of rules and procedures for which you will be paid. You will be accountable and responsible for any mistakes or errors.
It is my duty to take care of vulnerable adults and to ensure that their needs and well-being are looked after. I exercise reasonable care with respect to individuals’ best interests, this includes protecting service users from any harm or abuse that may occur and avoiding any acts that could result in injury but it also means respecting service users and giving them choices. I am proficient enough to ensure that every service user is taken care of in a reasonable, responsible and respectful manner. It is my role to ensure that my duty is carried out safely and effectively working alongside my organisation’s policies and procedures. Understand how duty of care contributes to safe practice Know how to address dilemmas that may arise between an individuals rights and the duty of care Know how to recognise and handle comments and complaints Know how to recognise and handle incidents errors and Duty of Care is defined simply as a legal obligation to Always act in the best interest of individuals and others Not act or fail to act in a way that results in harm Act within your competence and not take on anything you do not believe you can safely do.
Understand the importance of working in ways that are agreed with the employer. My responsibility to give professional care to the clients. There are up-to-date rules and policies what I have to keep eg health and safety, emergency situations, moving and handling… 3. Understand the importance of working in partnership with others. Very important to work with the other careers and nurses as a team.
Identify standards that influence the way the role is carried out. I need to adhere to the GSCC codes of practice for social care worker and do the following • Protect the rights and promote the interests of service users and carers • Strive to establish and maintain the trust and confidence of service users and carers • Promote the independence of service users whilst protecting them as far as possible from danger or harm • Respect the rights of service users whilst seeking to ensure that their behaviour does not harm themselves or other people • Uphold public trust and confidence in social care services • Be accountable for the quality of their work and take responsibility for maintaining and improving their knowledge and skills 3. Describe ways to ensure that personal attitudes or beliefs do not obstruct the quality of work. I am responsible of delivering an equal, non discriminatory service to all of my service users. My personal beliefs never affect my work and I have to value each individual’s personal choices regarding their own life.
Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends. Whilst a professional manner should be maintained to all, you would address your manager in a different way to your collegues and a doctor in a different manner to a service user. An appropriate language and demeanor should be employed to appropriate relationship. Be able to work in ways that are agreed with the employer Describe why it is important to adhere to agreed scope of the job Adhereing to the scope of the job is important as following the boundaries set will allow you to know your role and the responsibilites expected by your employer. The tasks that you carry out should only be ones that you are trained for or you could injure yourself or others doing duties
1.2 Explain why it is important to work in a way that embeds person centred values. It is important to do this as person centred approaches, policies and procedures, as well as care practices should always put the person whom we support at the very centre of the decision making process about their life and services and support they may need, as well as including the client and their families in the planning and maintaining this. All person centred approaches for every person we support as care workers should have certain values, these are individuality- realising and understanding the uniqueness of every person, rights- always make sure all rights of those I support are upheld, choice- maintain clients choice, privacy- maintaining the service uses privacy, independence- empowering individuals to do activities for themselves, dignity- to be treated in a respectful way. It is vital for the social care worker to work using these precise methods to establish the needs and wishes of the individual. This will also mean that the individual will feel empowered and in control of their lives, be more confident about making decisions, will feel valued and respected.
This means that the relationship is based on agreed rules and expectations about how both sides should work together. Your manager or supervisor is the person who represents the interests of your employer. Your employment contract as well as the policies and procedures of your workplace should clearly set out the expectations rules and boundaries of your relationships with your employer manager and supervisor. Relationships with co –workers (colleagues) As a social care worker you will need to form good relationships with your co – workers (colleagues) as you are likely to work in a care team or multi – agency partnership. Trust, support and co – operating with your co – workers are important aspects of teamwork situations.
Encouraging people to make their own decisions promotes self esteem and independence. Maintaining dignity can help a person feel secure in their environment and helps build trust with support staff The individuals we support need to know how we maintain their personal records and details, they can feel secure knowing we old their details in confidence, they also need to know in what circumstances we may share information with others. Knowing how the person communicates is key, having a clear guide to determine how they like to be asked questions and how they indicate answers by verbal/non verbal means. Having a clear guide to how the person likes their personal care indicating their preferences and routine. Ensuring they are comfortable with the staff and enabling them to choose how they are supported.
It is important to follow the agreed ways of working so you are certain to be working under the legislations that apply to the role you are undertaking, these could include the data protection act 1998, care home regulations 2001, care quality commission regulations 2009, care standards act 2000, health and safety at work act 1974 and many more. Social care workers following guidance about the limits of their job role is also extremely important as you must stay within the boundaries of your job role