Modernizing Human Service

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Practicing Personal Relationship skills or assessment Cynthia Phillips 2012 Modernizing Human Services Generally, you know people primarily in a personal or a professional context. The simple reason is etiquette and expectations. It’s awkward if a co-worker confesses marital infidelity while standing around the proverbial water cooler. (Cue a scene from the TV show "The Office"...) And your idea of a fun weekend might not involve playing in a sandbox with your co-worker’s kids. The more important reason why personal and professional are separate relates to conflict of loyalties. For example, suppose a co-worker you consider a personal friend is screwing up on a big work project. If you don’t speak up, you will be letting down other team members and your company (and therefore hurting your professional reputation); if you do speak up, your friend may resent you. Or suppose you and a co-worker are both up for promotion. When one of you advances and the other does not, it strains the friendship. For these reasons, it can be tricky to ask a close personal friend for career help because you’re asking them to negotiate dueling loyalties: their duties as a professional and their duties as a friend. How to modernizing human services My view 1, Human service agencies embraced new technology that enabled workers to serve. Everything is done by computers though a website called (My Florida .gov/ Benefit This has new technology has enabled workers to serve clients more efficiently and effectively. But this new website has it flaws also in it personal relationship skill. It does not communicated with child support system cases. There is no on to talk to get answers you file your claim they call you if you have a phone to set up a interview than a lot of time there are nasty . I would personal take the time to train my workers to deal with the many problems we

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