Prepare a set of notes to help you in this supervision session. In the notes, you must include an explanation of: Ai: What is meant by the term “duty of care” Duty of care means social care workers must do everything they can to keep the service users in their care safe from harm. Care workers have duty or the responsibility care this could include be assisting after service user’s safety, make choice, prepare meals, transportation, personal hygiene and other medical or physical needs. Employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. Duty of care also involves safe guarding, protection of vulnerable adults from abuse and harm, social care workers have duty of care to report allegations and suspicions of abuse and whistle blowing policy.
1.1 Identify different reasons why people communicate. People communicate in order to share information with each other, we can communicate through speech, body language or even sign language; all these are designed to help us share our ideas and opinions, express our feelings, socialise with each other and live as a member of the community who can express their personal outlook on life with others. 1.2 Explain how effective communication affects all aspects of own work Service users communicate their needs and wishes with the care assistant so in order to provide self centered care, it is vital for communication to be affective. Some service users might struggle to express their needs however it is important to maintain the communication standards by for example using visual aids or other appropriate tools. This will allow service users to make informed choices regarding their care based on the options available 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
1. Identify the different reasons why people communicate (1.1.1) People communicate to make friends and build relationships, to express feelings, thoughts and emotions, to express needs, wishes and preferences, to obtain and exchange information. Communication helps maintain independence. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations.
Pain can effect individuals communication so it is therefore important to observe their behaviour for signs of pain. The individual may become distressed and agitated and they may shout out to communicate. 2. Encourage an individual to express feelings of discomfort or pain. You can encourage someone to express feelings of discomfort or pain by making sure they know that they are safe around you and that you are a safe person to talk to and then slowly asking them.
b) Individuals using the service and their carers Effective communication is vital between carers and the residents. This enables you to build a relationship with the people you care for and will ensure they feel safe and trust you to look after them. Communication is also needed so the residents can tell you how they are feeling and what their needs and wishes are. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
3.It can also make a person's quality of life better if they are communicating that they are in pain. 4.Also life saving in the case of a warning. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals is that you understand one another in different situations, that you can work together as a team communicating. Understanding also that the right information is given out by listen to one another. b) Individuals using the service and their carers is different depending on the person with who you are communicating and the purpose of the communication.
* We communicate to express our emotions with gestures and words, e.g. pain * It is a way of sharing ideas and thoughts. 1.2 Communication is essential in any workplace. We need to be aware of the needs of the young people, and the needs of our colleagues. To do this, there needs to be an environment where communicating with each other is safe and trusted.
Realizing what is truly important to us is a major step towards achieving personal success. Once a person fully knows who they are, they are able to see limitations and opportunities. Personal success is being able to allow for personal growth. Success can mean having a family, friends, and a mediocre paying job that satisfies. It is important to keep a balance of the important things in one’s life otherwise, weaknesses can be developed that shadows over a person’s natural strength to prioritize.
SHC31-1.1 Identify the different reasons people communicate. There are many different reasons as to why people communicate. Some of the key reasons are as follows; Building new relationships, showing your self-confidence, introducing new things, Making yourselves and the other person more comfortable and starting to gain Trust as you begin to build up trust. Gaining and reassurance is key when trying to build relationships as it is vital To know that you have that level of security and are able to acknowledge Information and remembering things within a maintained relationship. At certain times physical reassurance is needed just giving somebody a cuddle Or holding them when they need comfort these actions are shown through physical