Marketing Mix in Relation to Retail Petrol Outlets

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Introduction This report discusses the four elements which makeup of the marketing mix. The marketing mix is made up of four main elements also known as the four P’s these include, product, price, place and promotion. Each element of the marketing mix is then compared to market strategies of the current retail petrol industry. The marketing mix is designed to determine the viability of a tangible or intangible product within a market and its effect on consumer need and desire. “An effective marketing mix is one which offers a product that solves the customers problems, that is low cost to the customer, that effectively communicates the benefits, and can be purchased at the utmost convenience” (Baker 2003, p.289). The marketing mix is an essential part of business marketing to build and reform marketing strategies and stabilize product profits by meeting consumer needs. Marketing Mix – Product A product can be either tangible which is a physical good or intangible which is usually a service provided, both satisfy the needs of the consumer/customer. A product can also consist of both goods and services for example a restaurant or hotel room. Products consist of three layers, the inner core, the actual product or service, and the augmented product. The inner core represents the basic needs or benefits for the customer, the middle layer represents the actual product or service in which the customer buys, and the outer layer is the augmented product representing why the customer purchases the product/service (Solomon, et al. 2011 p.181-185). A product must meet its target markets needs and clearly identify the benefits the product provides the consumer. Products are differentiated by their branding and always have a product lifecycle that must be identified. A product essentially provides a solution to a customers need. Retail petrol outlets provide a

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